General Manager

ZMC Hotels, LLC; West Homestead (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

A leading hotel group is seeking an experienced General Manager to oversee operations at the Hampton Inn & Suites Pittsburgh Waterfront. The role involves leading a dedicated team, managing all hotel departments, and ensuring a superior guest experience. Strong leadership skills, financial management experience, and a passion for guest service are essential. Benefits include a monthly bonus program, health benefits, and a supportive work environment.

Qualifications

• Proven experience in managing hotel operations.
• Ability to lead, mentor, and motivate a team.
• Strong marketing and sales capabilities.

Responsibilities

• Oversee daily hotel operations across all departments.
• Market hotel services to exceed guests’ expectations.
• Manage budget and financial performance for profitability.

Skills

Leadership

Sales

Financial reporting

Guest relations

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

We are looking for a dynamic General Manager to lead our dedicated team at the Hampton Inn & Suites Pittsburgh Waterfront.

General Manager

Our General Managers hold one of the most important roles at the hotel. They are the hotel’s leader. They motivate managers. Inspire employees. Engage with guests. All while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.
• Enjoy collaboration and learning with other ZMC Hotels General Managers.

Benefits:

Join the Hampton Inn & Suites where we provide the best in services to our guests and where we support and develop our team. This position provides:

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Life Insurance, Accidental Death & Dismemberment, and Short-Term Disability Insurance
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.