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The position of General Manager is at a restaurant owned and operated by an independent franchisee that holds a license to use McDonald’s logos and food products. The franchisee is a separate employer and has full control over employment matters; McDonald’s USA has no involvement.
The General Manager is responsible for running a profitable restaurant and ensuring that the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. The General Manager works with leadership to set restaurant goals and develops a plan to achieve them. To reach these goals, the General Manager leads a team of Department Managers who oversee specific areas of the restaurant, sets their goals, follows up on progress, and provides coaching. The General Manager may also hire and develop Department and Shift Managers to build a future‑ready team.
Ideal candidates should have previous General Manager experience running high‑volume locations. A background in quick‑service restaurants is strongly desired, or experience in hospitality or retail. Candidates must be 18 years or older to manage a corporate‑owned restaurant.