General Manager

Fourteen Foods Dairy Queen; Crystal (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Fourteen Foods Dairy Queen in Crystal, Michigan, is searching for a Supervisor to oversee daily operations and ensure excellent customer service. This role requires previous supervisory experience and effective leadership qualities.

The supervisor will provide training for new employees, manage daily operations, and maintain high cleanliness standards. Candidates should have at least three years of restaurant management experience and a positive attitude to foster teamwork.

Qualifications

• Previous supervisory experience preferred.
• Above average math skills.
• A positive attitude with effective leadership qualities.
• Experience in fast food or retail preferred.
• Restaurant management experience 3 years or more.

Responsibilities

• Supervise work crew and ensure shift responsibilities are completed.
• Complete daily bookwork and ensure it is accurate.
• Train new employees and provide ongoing training.
• Handle cash register transactions and prepare orders.
• Maintain cleanliness in all areas of the store.

Skills

Supervisory experience

Math skills

Leadership qualities

Customer service

Job description

Job Description

Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while working with daily and weekly management responsibilities.

Essential Functions

• Supervise work crew and ensure shift responsibilities are completed.
• Complete daily bookwork and ensure it is accurate and complete.
• Initial training of new employees and on‑going training of existing employees.
• Complete cash register transaction with customer and prepare orders.
• Prepare food products according to food preparation guidelines.
• A general working knowledge of all food/product preparation equipment.
• Perform cleaning duties in all areas of the store: sweep and mop floors, sweep and pickup parking lot, wipe counters and dining room tables, wash dishes and utensils, keep food preparation area clean and neat, empty trash receptacles and keep dumpster area clean, clean doors, windows, walls and restrooms as needed, clean and organize walk‑in cooler, walk‑in freezer and storage rooms.
• Stock supplies as needed throughout the day.
• Work as a “team” member to assure consistent customer satisfaction.
• Perform interviewing and hiring decisions.
• Complete weekly schedules to provide proper coverage to assure consistent customer satisfaction.
• Complete ordering and taking inventory.

Additional Responsibilities

• Accountable for financial goals set for the store.
• Assist Operations Supervisor with local Marketing initiatives.
• Other duties as assigned.

Qualifications

• Previous supervisory experience preferred.
• Above average math skills.
• A positive attitude with effective leadership qualities.
• Experience in fast food or retail preferred.
• Restaurant management experience 3 years or more.

All your information will be kept confidential according to EEO guidelines.