General Manager

The Press Club Grill; Concord (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Anna’s Taqueria is seeking an experienced General Manager to lead restaurant operations, build a great team, deliver an exceptional customer experience, and drive business performance.

This hands-on leadership role requires ownership mindset, problem-solving, and a commitment to improving the restaurant day-to-day. Spanish language ability is required to connect with diverse staff and guests.

Qualifications

• Must have restaurant management experience.
• Proven ability to lead teams and improve performance.
• Strong customer service and hospitality orientation.

Responsibilities

• Lead day-to-day restaurant operations and overall performance.
• Recruit, train, coach, and develop employees and shift leaders.
• Maintain food quality, safety, cleanliness, and standards.
• Manage schedules, labor, costs, and inventory.
• Drive sales and profitability through local marketing and superb guest experiences.

Skills

Leadership

People management

Operational excellence

Spanish language

Job description

General Manager — Anna’s Taqueria

Lead the Team. Run the Restaurant. Grow the Business.

Anna’s Taqueria is looking for an experienced, energetic, and entrepreneurial General Manager to lead restaurant operations, build a great team, deliver an exceptional customer experience, and drive business performance.

This is a hands-on leadership role for someone who enjoys a fast-paced environment, takes ownership, solves problems, and is always looking for ways to make the restaurant better.

What You’ll Do

Lead the Restaurant

• Own the restaurant’s day-to-day operations and overall performance.
• Deliver excellent food, service, hospitality, and customer experiences.
• Build relationships with customers and represent Anna’s positively in the community.
• Resolve customer and operational issues quickly and professionally.

Build & Lead the Team

• Recruit, train, coach, and develop employees and shift leaders.
• Set clear expectations and maintain high standards for service, quality, cleanliness, and teamwork.
• Manage scheduling, staffing, performance, attendance, and employee development.
• Lead by example and create a positive, accountable workplace.
• Working knowledge of Spanish required.

Maintain Quality & Standards

• Ensure consistent food quality, preparation, portioning, and service.
• Maintain food safety, sanitation, cleanliness, and maintenance standards.
• Manage inventory, ordering, deliveries, waste, and food costs.
• Identify ways to improve efficiency, quality, and profitability.

Manage the Business

• Take responsibility for sales, labor, food, and operating costs.
• Monitor financial and operational performance and act on opportunities for improvement.
• Create effective schedules and maintain accurate operational records.
• Communicate performance, challenges, and opportunities to ownership and senior management.

Grow the Business

• Find opportunities to increase sales and improve profitability.
• Improve the customer experience and restaurant operations.
• Develop employees and future leaders.
• Stay aware of customers, competitors, and local market trends.
• Support local marketing and community initiatives.
• Bring ideas forward and take action.

What Makes a Great Anna’s General Manager?

You are a leader, people person, organizer, problem-solver, and business thinker. You stay calm under pressure, communicate well, hold people accountable, and lead by example.

Most importantly, you think like an owner. You notice what can be improved, take initiative, and look for ways to make the restaurant, team, and business better.

What Success Looks Like

Success means building a strong team, creating loyal customers, maintaining high standards, controlling costs, and continuously improving the restaurant.

We’re looking for someone with restaurant management experience, strong leadership skills, business sense, energy, accountability, and a genuine passion for people and hospitality.

If you’re ready to lead a great team, serve great food, and help make Anna’s Taqueria even better, we’d like to hear from you.