General Manager

Chef Joey Concepts; Scottsdale (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Chef Joey Concepts is seeking a General Manager to lead a high-volume restaurant in Scottsdale. You will run the room end-to-end, manage front-of-house and back-of-house, and drive guest satisfaction with a focus on service quality and operational excellence.

You will coach a diverse team, monitor financials, control costs, and ensure safety and sanitation standards. This role requires hands-on leadership in a fast-paced environment and a commitment to the brand and guest experience.

Qualifications

• Leadership experience across all restaurant operations.
• Strong guest service management and coaching ability.
• Proven financial and inventory management skills.
• Ability to manage high-pressure, fast-paced environments.
• Bilingual English/Spanish is a plus.

Responsibilities

• Oversee the entire restaurant operation front and back of house.
• Deliver superior guest service and ensure customer satisfaction.
• Respond to complaints and turn problems into wins.
• Uphold high quality products and recipes.
• Organize shifts and supervise staff for smooth operation.
• Evaluate staff performance and provide feedback.
• Forecast demand and manage inventory tightly.
• Ensure sanitation and safety compliance.
• Control costs and minimize waste.
• Promote the brand and foster positive working environment.
• Lead by example and take corrective actions when needed.
• Track operations and address issues before they escalate.

Skills

Leadership

Guest service management

Financial management

Inventory control

Multitasking

Communication skills

Bilingual English/Spanish

Team coaching

Education

High School diploma or GED

Tools

Toast

OpenTable

Harri

MS Office

Windows

Job description

WANTED: A General Manager Who Runs the Room Like It's Theirs

This Isn't Just a Job. It's Your Restaurant to Run.

We're not looking for someone to punch a clock and babysit a schedule. We're looking for a leader — professional, dependable, enthusiastic, and obsessed with getting the details right. Someone who thrives under pressure, knows a restaurant floor like the back of their hand, and is excited to join a team that refuses to cut corners.

As General Manager, you're accountable for the store's performance, full stop. That means team leadership, financial management, guest satisfaction, and everything in between — all driven by your commitment to excellent service and high-quality dining.

If that sounds like you, keep reading.

What You'll Actually Be Doing

• Oversee the entire restaurant operation — front-of-house and back-of-house, no gaps
• Deliver superior guest service and ensure absolute customer satisfaction
• Respond efficiently to customer complaints and turn problems into wins
• Enforce and uphold the highest quality of products, always
• Organize and supervise shifts so the operation runs like clockwork
• Appraise personnel's performance and give feedback that keeps the team upbeat and productive
• Estimate consumption, forecast requirements, and keep inventory tight
• Track compliance with sanitation and safety rules and regulations
• Control costs and cut waste without cutting corners
• Promote and publicize the brand like it's your own
• Nurture a positive working environment and lead by example
• Track operations and take corrective action before small issues become big ones

What You Bring to the Table

• At least 21 years of age with a High School diploma or GED
• 4+ years of restaurant management experience, leading a team of 20 or more
• A track record of frequent guest interaction and coaching employees into bigger roles
• Demonstrated experience in customer service management
• Extensive food and beverage knowledge
• Sharp financial management skills
• Availability for flexible hours — weekends, evenings, and holidays included
• Experience with Windows, MS Office, Toast, Open Table, Harri and inventory control systems (a plus)
• Precision and consistency in following recipes, processes, and systems
• Strong organizational skills and the ability to prioritize like a pro multitasker
• A love (or at least a tolerance) for fast-paced, high-pressure environments
• Comfort taking direction and delegating tasks in equal measure
• Strong interpersonal communication skills with diverse teams — bilingual (English/Spanish) a plus
• Physical readiness to lift/carry at least 30 lbs. and stand for 8+ hours

Sound Like You?

If you're ready to lead a team, own the outcomes, and build something you're proud of every single shift, we want to hear from you today.