General Manager

Jobtailor; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in Chicago seeks a General Manager to lead and coordinate operations, optimize resources, and ensure security compliance. You will direct teams, analyze daily activities, and collaborate with senior leadership to drive profitability and service excellence.

The role requires a bachelor's degree and strong organizational as well as written and verbal communication skills. You will engage in policy development, budgeting, and supplier negotiations to sustain growth.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Strong organizational skills and excellent written and verbal communication.

Responsibilities

• Plans, directs, and coordinates activities to optimize equipment, facilities, and personnel.
• Consults with airport management and guides policy with upper management.
• Manages and motivates operational personnel.
• Analyzes daily operations to monitor station activities.
• Reviews expenditures and reports to improve profits.
• Prepares recommendations for upper management evaluation.
• Recommends capital expenditures to improve efficiency and services.
• Approves requisitions within the facility budget.
• Maintains security program and TSA compliance.
• Ensures required audits are completed for continuity and compliance.
• Implements site security plan and issues staff ID badges.
• Enforces compliance with policies, safety rules, and regulations.
• Directs investigations into internal and external complaints.
• May negotiate contracts with equipment and material suppliers.

Skills

Organizational skills

Written communication

Verbal communication

Education

Bachelor's degree (B.A.) from four-year College or university

Job description

Responsibilities

• The General Manager plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel.
• Consults with airport management.
• Manages and motivates operational personnel.
• Confers and cooperates with upper management in formulating administrative and operational policies and procedures.
• Analyzes records of daily operations to maintain knowledge of station activities.
• Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits.
• Prepares recommendations on findings for upper management evaluation.
• Recommends capital expenditures for acquisition of new equipment which would increase efficiency and services.
• Approves requisitions for equipment, materials, and supplies within limits of facility budget.
• Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.
• Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times.
• Read, understand and clarify the implementation of the site‑specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.
• Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations.
• Directs investigations into causes of internal and external complaints relating to the facility.
• May negotiate contracts with equipment and materials suppliers.

Qualifications

• Bachelor's degree (B. A.) from four‑year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
• Must have strong organizational skills, written and verbal communication skills.

Core Competencies

Demonstrates expertise in operational management, financial analysis, and compliance with security regulations. Strong ability to lead and motivate teams while ensuring adherence to administrative policies and procedures.