General Manager

Worldwide Flight Services (WFS); Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

DailyPay

On‑the‑spot awards

Medical options

Travel discounts

Wellness programs

401k plan

Internal mobility

Job summary

Worldwide Flight Services (WFS) is seeking a General Manager to plan, direct, and coordinate operations, optimize equipment and personnel use, and drive profitability. You will liaise with airport management, manage staff, and align with corporate policies and security programs to ensure compliance and efficiency.

The role emphasizes contract negotiations, budget adherence, and strong leadership across cargo, ramp handling, and technical services in a high‑volume environment.

Qualifications

• Bachelor's degree from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience.
• Strong organizational skills, written and verbal communication skills.

Responsibilities

• Manage and motivate operational personnel.
• Read, analyze, and interpret financial reports and legal documents.
• Respond to inquiries or complaints from customers or regulatory bodies.
• Write memos in prescribed style and format.
• Present information effectively to top management or boards.
• Apply analytical concepts to practical business scenarios.
• Ensure regular and timely attendance.

Skills

Leadership

Reading skills

Writing skills

Communication

Education

Bachelor's degree

Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Worldwide Flight Services, Inc.

Job Title: General Manager

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The General Manager plans, directs, and coordinates, through subordinate personnel, activities to obtain optimum use of equipment, facilities, and personnel. Consults with airport management. Manages and motivates operational personnel. Confers and cooperates with upper management in formulating administrative and operational policies and procedures. Analyzes records of daily operations to maintain knowledge of station activities. Reviews and analyzes expenditures, financial and operations reports to determine requirements for increasing profits. Prepares recommendations on findings for upper management evaluation. Recommends capital expenditures for acquisition of new equipment which would increase efficiency and services. Approves requisitions for equipment, materials, and supplies within limits of facility budget. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Enforces compliance of personnel with administrative policies, procedures, safety rules, and governmental regulations. Directs investigations into cause of internal and external complaints relating to the facility. May negotiate contracts with equipment and materials suppliers.

Responsibilities

• Ability to manage and motivate personnel.
• Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write memos that conform to prescribed style and format.
• Ability to effectively present information to top management, and/or boards of directors. Ability to work with mathematical concepts.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Report to work on a regular and timely basis.

Minimum Requirements

• Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
• Must have strong organizational skills, written and verbal communication skills.

Preferred Skills

• Ability to read, write, fluently speak, and understand the English language.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.