General Manager

Regency Management Services; Catonsville (MD); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Employer-Paid Basic Life Insurance

Voluntary Life Insurance

AD&D

Short-Term Disability

Long-Term Disability

Critical Illness & Accident Coverage

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Paid Vacation, Holidays & PTO

Employee Discounts on Furniture, Matt­

Job summary

Regency Management Services is seeking a Store Manager for our Ashley Furniture location in Catonsville, MD. You will lead a high-performing sales team, drive store profitability, and ensure outstanding customer experiences. The role emphasizes internal promotion and leadership development across 75+ locations.

You will coach staff, manage daily operations, and partner with leadership to meet business objectives while maintaining a positive, energetic store culture.

Qualifications

• Experience leading retail sales teams.
• Ability to drive store sales and profitability.
• Strong communication and customer service skills.
• Proven track record of coaching and developing staff.

Responsibilities

• Lead, coach, motivate, and develop the sales team.
• Set clear expectations and reinforce accountability.
• Drive daily, weekly, and monthly sales results toward store goals.
• Coach team on engagement, product knowledge, selling, and closing.
• Review sales and metrics to identify opportunities and improve performance.
• Recruit, interview, onboard, and develop team members.
• Manage staffing, scheduling, showroom standards, and store operations.
• Support promotions, financing programs, and customer engagement.
• Address customer concerns to ensure a positive experience.

Skills

Retail management

Sales leadership

Team leadership

Communication

Customer service

Problem-solving

Sales analytics

Job description

Job Details: Job Location: Catonsville, MD 21228, Salary Range: $70,000.00 - $70,000.00 Salary, Store Manager – Ashley Furniture

Ashley Furniture | Regency Management Services

Lead the team. Drive results. Build your career.

About the Role

We are looking for a results-driven Store Manager to lead our Ashley Furniture location. You’ll be responsible for building and developing a high-performing sales team, driving store sales and profitability, maintaining strong customer experiences, and leading the day-to-day operation of the store.

We believe in promoting from within and developing leaders for long-term careers. More than 75% of our Division Leaders started their careers as Store Managers.

Compensation

• Competitive base salary
• Monthly performance-based bonus opportunities
• Contests and additional incentives
• Compensation tied to store performance

What You’ll Do

• Lead, coach, motivate, and develop the sales team
• Set clear expectations, reinforce accountability, and recognize strong performance
• Drive daily, weekly, and monthly sales results and work with the team to achieve store goals
• Coach Furniture Sales Professionals on customer engagement, product knowledge, selling, and closing
• Review sales results and key business metrics to identify opportunities and improve performance
• Recruit, interview, onboard, train, and develop team members
• Manage staffing, scheduling, showroom standards, merchandising, and daily store operations
• Support promotions, financing programs, marketing initiatives, and customer engagement
• Address customer concerns and ensure a positive shopping experience
• Partner with Division and corporate leadership to achieve business objectives
• Create a positive, energetic, competitive, and accountable store culture

What We’re Looking For

• Previous retail management, sales management, or sales leadership experience
• Proven ability to achieve sales goals and drive team performance
• Strong leadership, coaching, and team-building skills
• Excellent communication, customer service, and problem-solving skills
• Ability to analyze sales metrics and use them to improve results
• Organized, accountable, results-oriented, and comfortable in a fast-paced environment
• Ability to coach and develop sales professionals
• Availability to work evenings, weekends, and holidays as needed
• Furniture or home furnishings experience is a plus; other sales management backgrounds are valued

Why Join Regency Management Services?

We invest in our leaders through paid training, coaching, mentorship, and professional development. As part of a growing organization with 75+ locations, Store Managers have the opportunity to build a long-term career and take on greater leadership responsibilities as they grow.

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Employer-Paid Basic Life Insurance
• Voluntary Life Insurance
• Supplemental Life Insurance & AD&D
• Short-Term Disability
• Long-Term Disability
• Critical Illness & Accident Coverage
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Vacation, Holidays & PTO
• Employee Discounts on Furniture, Mattresses & Home Décor
• Paid Training & Ongoing Professional Development
• Career Advancement Opportunities

About Us

Ashley Furniture is part of Regency Management Services, which operates 75+ locations across Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Equal Employment Opportunity

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#HPR25 Qualifications: