General Manager

Regency-Furniture-Showrooms; Catonsville (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Retirement Plan

Paid Vacation

Employee Discounts

Job summary

Regency Management Services is seeking a Store Manager for the Ashley Furniture location in Catonsville, Maryland. Lead a high-performing sales team, drive store sales growth, and ensure outstanding customer experiences. The role emphasizes coaching, scheduling, merchandising, and daily operations to build a long-term leadership path.

You will partner with leadership to meet objectives, promote promotions and financing programs, and foster a positive, competitive store culture.

Qualifications

• Experience in retail store management with proven sales leadership.
• Ability to coach staff, manage scheduling, and maintain standards.
• Strong communication, problem-solving, and customer service skills.

Responsibilities

• Lead, coach, motivate, and develop the sales team.
• Drive daily, weekly, and monthly sales results and store goals.
• Recruit, interview, onboard, train, and develop team members.
• Manage staffing, scheduling, showroom standards, merchandising, and daily store operations.
• Support promotions, financing programs, marketing initiatives, and customer engagement.
• Address customer concerns and ensure a positive shopping experience.
• Partner with Division and corporate leadership to achieve business objectives.
• Create a positive, energetic, competitive, and accountable store culture.

Skills

Store leadership

Coaching & development

Team building

Communication skills

Sales analytics

Customer service

Job description

Store Manager – Ashley FurnitureAshley Furniture | Regency Management ServicesLead the team. Drive results. Build your career.About the RoleWe are looking for a results-driven Store Manager to lead our Ashley Furniture location. You’ll be responsible for building and developing a high-performing sales team, driving store sales and profitability, maintaining strong customer experiences, and leading the day-to-day operation of the store.We believe in promoting from within and developing leaders for long-term careers. More than 75% of our Division Leaders started their careers as Store Managers.CompensationCompetitive base salaryMonthly performance-based bonus opportunitiesContests and additional incentivesCompensation tied to store performanceWhat You’ll DoLead, coach, motivate, and develop the sales teamSet clear expectations, reinforce accountability, and recognize strong performanceDrive daily, weekly, and monthly sales results and work with the team to achieve store goalsCoach Furniture Sales Professionals on customer engagement, product knowledge, selling, and closingReview sales results and key business metrics to identify opportunities and improve performanceRecruit, interview, onboard, train, and develop team membersManage staffing, scheduling, showroom standards, merchandising, and daily store operationsSupport promotions, financing programs, marketing initiatives, and customer engagementAddress customer concerns and ensure a positive shopping experiencePartner with Division and corporate leadership to achieve business objectivesCreate a positive, energetic, competitive, and accountable store cultureWhat We’re Looking ForPrevious retail management, sales management, or sales leadership experienceProven ability to achieve sales goals and drive team performanceStrong leadership, coaching, and team-building skillsExcellent communication, customer service, and problem-solving skillsAbility to analyze sales metrics and use them to improve resultsOrganized, accountable, results-oriented, and comfortable in a fast-paced environmentAbility to coach and develop sales professionalsAvailability to work evenings, weekends, and holidays as neededFurniture or home furnishings experience is a plus; other sales management backgrounds are valuedWhy Join Regency Management Services?We invest in our leaders through paid training, coaching, mentorship, and professional development. As part of a growing organization with 75+ locations, Store Managers have the opportunity to build a long-term career and take on greater leadership responsibilities as they grow.Medical, Dental & Vision Insurance401(k) Retirement PlanEmployer-Paid Basic Life InsuranceVoluntary Life InsuranceSupplemental Life Insurance & AD&DShort-Term DisabilityLong-Term DisabilityCritical Illness & Accident CoverageFlexible Spending Account (FSA)Employee Assistance Program (EAP)Paid Vacation, Holidays & PTOEmployee Discounts on Furniture, Mattresses & Home DécorPaid Training & Ongoing Professional DevelopmentCareer Advancement OpportunitiesAbout UsAshley Furniture is part of Regency Management Services, which operates 75+ locations across Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.Equal Employment OpportunityRegency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.#HPR25