General Manager

Tupelo Honey Support Office; Asheville (NC); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Fair Start Wage

Health care offerings for employees

Wellness, Tuition and TransportationRe

Paid Time Off from date of hire

Paid Parental Leave

Life, Dental, and Disability options

Pet Insurance

Advancement opportunities

Job summary

Tupelo Honey is seeking a highly experienced General Manager to lead operations across Tupelo Honey restaurants. The role involves relocating to different locations, overseeing direct reports, and ensuring consistent food quality and service according to brand standards.

Candidates should bring a minimum of 10 years in full-service restaurant management, strong communication and training skills, and solid math ability for cash handling and budgeting.

Qualifications

• Be 21 years of age.
• Must be available to work an average of 50 hours per week with open availability.
• Must have obtained Serve Safe certificate or be in the process of obtaining.
• Must have a minimum of 10 years restaurant experience, including comparable full-service restaurants.
• Demonstrated ability to communicate, delegate and train personnel.
• Have knowledge of service and food and beverage, generally involving at least five years of management experience in a combination of front and back of house.
• Possess excellent math skills and have the ability to operate a cash register or POS system, internet software, windows XP and Microsoft Office.

Responsibilities

• Position is 100% mobile/flexible and may relocate to any Tupelo Honey restaurant as acting General Manager, including new openings.
• Oversee overall house performance and manage direct reports to meet job descriptions.
• Achieve P&L objectives per financial plan (scales, labor, COGS, expenses).
• Ensure adherence to policies, procedures, standards, guidelines and training.

Skills

Communication

Delegation

Staff training

Financial acumen

Cash handling

Education

Serve Safe certificate

Tools

POS system

Microsoft Office

Windows XP

Internet software

Job description

Are you looking for an opportunity and growth in your hospitality career? Look no further!

Here at Tupelo Honey, we believe "The happiest beesmake the best honey"and we are ready to hire team members with a passion to serve our community and foster the brand we love so much.

We feel passionate about offering a diverse array of benefits to meet our team members’ needs throughout every age and stage of employment.

HONEY POT BENEFITS

• Fair Start Wage
• Industry-leading employee and family health care offerings
• Wellness, Tuition and Transportation Reimbursements
• Accrual of Paid Time Off from date of hire
• Paid Parental Leave
• Life, Dental, and Disability benefit options
• Pet Insurance
• Fast-growth company with advancement opportunities

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• This position will be 100% mobile/flexible and needs to be able to relocate to any Tupelo Honey restaurant as acting General Manager, including New Store Openings
• Responsible for overall whole house performance and success of direct reports job description fulfillment.
• Attain all P&L objectives according to Financial Plan: scales, labor, COGS, store expenses.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for whole house.
• Assist in developing and refining of store level policies and procedures.
• Work under the direction of the Executive Team to ensure all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness by creating a positive and productive work environment and hold staff accountable for those objectives being met.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Manage projects of repairs and maintenance, capital expenses and new store initiatives.
• Oversee administrative duties and communications of DSR’s, invoices, cash management and payroll reporting.
• Communicate company objectives for service, quality and financial goals to management team and direct the implementation of new procedures through whole house.
• Serve as cultural champion to store personnel. Work diligently to ensure mission, vision and guiding principles are understood and utilized at store level.
• Maintain professional level of communication with whole house and executive team.
• Communicate any areas of difficulty in store level management to ROM and actively engage in corrective actions to ensure goals and objectives are met.
• Develop and train your management team to be effective in their roles in the store structure.
• Follow and maintain updates to the THC Employee Handbook, ensuring whole house signs acknowledgement forms when revisions are made.
• Oversee and ensure that restaurant policies and employee performance evaluations are followed and completed on a timely basis.
• Make employment, compensation and termination decisions consistent with the guiding principles and payroll procedures for department needs.
• Complete and submit all new hire paperwork and payroll wage changes.
• Enforce restaurant policies and standards of conduct, administer prompt and consistent corrective action when policies are not followed.
• Responsible for overall labor budget and adequate staffing levels for whole house.
• Schedule all FOH positions.

QUALIFICATIONS

• Be 21 years of age.
• Must be available to work an average of 50 hours per week with open availability.
• Must have obtained Serve Safe certificate or be in the process of obtaining.
• Must have a minimum of 10 years restaurant experience, including comparable full-service restaurants.
• Demonstrated ability to communicate, delegate and train personnel.
• Have knowledge of service and food and beverage, generally involving at least five years of management experience in a combination of front and back of house.
• Possess excellent math skills and have the ability to operate a cash register or POS system, internet software, windows XP and Microsoft Office.

PHYSICAL REQUIREMENTS

• Be able to work in a standing position for long periods of time (up to 9 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must have the stamina to work up to 50 hours per week.
• Must be able to move and process information quickly.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary