General Liability Claims Specialist – Severe & Litigation Focus

Travelers Canada; Charlotte (NC); On-site; USD 86,000 - 141,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan matching (401k)

Paid Time Off (PTO)

Wellness Program

Volunteer Encouragement

Job summary

Travelers is seeking an experienced claims professional in Charlotte, NC to investigate, evaluate and resolve severe bodily injury and property damage claims. You will manage coverage analysis, liaise with policyholders and experts, and coordinate with counsel to execute effective resolutions.

The role emphasizes independent decision-making, meticulous file management, and adherence to internal standards and state regulations. A valid license and ongoing education may be required.

Qualifications

• Two years bodily injury liability claim handling experience or comparable litigation claim experience.
• Bachelor's Degree in any field.
• Strong negotiation and customer service skills.

Responsibilities

• Directly handles assigned severe claims and provides timely coverage analysis.
• Investigates claims by contacting policyholders, claimants, witnesses and experts.
• Develops and implements resolution strategies to improve payout.
• Manages litigation plans with panel counsel and tracks legal expenses.
• Maintains claim files and ensures quality and compliance.

Skills

Negotiation

Communication

Customer service

Attention to detail

Analytical thinking

Insurance knowledge

Investigation

Judgment/Decision Making

Liability analysis

Settlement techniques

Education

Bachelor's Degree

Job description

Travelers is seeking an experienced claims professional in Charlotte, NC to investigate, evaluate and resolve severe bodily injury and property damage claims. You will manage coverage analysis, liaise with policyholders and experts, and coordinate with counsel to execute effective resolutions.

The role emphasizes independent decision-making, meticulous file management, and adherence to internal standards and state regulations. A valid license and ongoing education may be required.