General Liability Claims Specialist - Hybrid

CNA Insurance; Melville (NY); Hybrid; USD 47,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible working schedule

Career advancement opportunities

Job summary

CNA Insurance in Melville is looking for an individual contributor to manage commercial claims of low to moderate complexity. The role involves investigating claims, ensuring customer satisfaction, and maintaining documentation. Ideal candidates will possess strong customer service and analytical skills. A high school diploma is required, and an associate's or bachelor's degree is preferred. The position offers a flexible hybrid work schedule and the potential for career advancement within the company.

Qualifications

• Good verbal and written communication skills with empathy.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of commercial insurance industry is developing.

Responsibilities

• Manage commercial claims of low to moderate complexity.
• Investigate, evaluate, and resolve claims according to company protocols.
• Maintain appropriate file documentation and ensure timely updates.

Skills

Customer service skills

Analytical mindset

Communication skills

Judgment and decision making

Organizational skills

Collaboration

Education

High school Diploma

Associates or Bachelor's Degree

Tools

Microsoft Office Suite

Job description

CNA Insurance in Melville is looking for an individual contributor to manage commercial claims of low to moderate complexity. The role involves investigating claims, ensuring customer satisfaction, and maintaining documentation. Ideal candidates will possess strong customer service and analytical skills. A high school diploma is required, and an associate's or bachelor's degree is preferred. The position offers a flexible hybrid work schedule and the potential for career advancement within the company.