General Liability Claims Specialist

VetJobs; Hartford (CT); On-site; USD 60,000 - 75,000; Full time

Job summary

Travelers Insurance in Hartford, CT is seeking a Claims Representative to manage, evaluate, and process General Liability claims with a focus on accuracy, empathy, and timely resolution. You will collaborate with insureds and stakeholders to ensure proper coverage and settlements.

Ideal candidates have a Bachelor’s Degree, 3+ years in claims, and experience with claims management software, backed by strong analytical and negotiation skills. A license within three months is encouraged.

Qualifications

• Must have: one-year bodily injury liability claim handling experience or liability claim experience, or completion of Travelers Claim Representative training program.
• Bachelor’s Degree plus preferred experience encapsulated in the Ideal Candidate section.
• Strong analytical and problem-solving skills; ability to handle complex claims and negotiate settlements.

Responsibilities

• Provide quality claim handling of General Liability claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state-specific regulations.
• Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
• Determine claim eligibility, coverage, liability, and settlement amounts.
• Ensure accurate and complete documentation of claim files and transactions.
• Identify and elevate potential fraud or complex claims for further investigation.
• Coordinate with internal teams such as investigators, legal, and customer service, as needed.
• Acquire and maintain Insurance License(s) within three months of starting the job.

Skills

Customer service

Analytical thinking

Negotiation

Education

Bachelor’s Degree

Tools

Claims management software

Job description

Travelers Insurance in Hartford, CT is seeking a Claims Representative to manage, evaluate, and process General Liability claims with a focus on accuracy, empathy, and timely resolution. You will collaborate with insureds and stakeholders to ensure proper coverage and settlements.

Ideal candidates have a Bachelor’s Degree, 3+ years in claims, and experience with claims management software, backed by strong analytical and negotiation skills. A license within three months is encouraged.