GenAI Solutions Engineer & PoC Lead

Arize AI

United States

Remote

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Arize AI, the leading AI & Agent Engineering observability and evaluation platform, is hiring a Customer-Facing Solutions Engineer in the United States. You will partner with account executives to articulate value, demonstrate the platform, and advise on GenAI best practices, while simplifying complex concepts for stakeholders.

We seek 3+ years in a customer-facing role, proficiency in Python or TypeScript, and strong knowledge of LLM/Agentic frameworks to help accelerate adoption and success

Qualifications

  • 3+ years in a customer-facing role (Sales Engineer, Solutions Engineer, or Forward Deployed Engineer).
  • Proficiency in Python or TypeScript.
  • Knowledge of LLM/Agentic frameworks (OpenAI Agents SDK, Google ADK, LangGraph, DSPy).
  • Understanding GenAI concepts and evaluation/development lifecycle.
  • Strong ability to simplify complex technical concepts.
  • Ability to learn quickly in complex production AI environments.

Responsibilities

  • Partner with account executives to articulate Arize value proposition, vision, and strategy to customers.
  • Act as a trusted advisor to prospective customers and build relationships with technical and business stakeholders.
  • Lead product demonstrations of the Arize platform.
  • Advise on GenAI and ML best practices.
  • Lead discovery to understand prospect's GenAI tech stack.
  • Lead PoC motions with prospective buyers.
  • Handle technical objections and collaborate across sales, engineering, and product to unblock them.

Skills

Customer-facing experience
Python
TypeScript
GenAI concepts
Communication
Rapid learning

Tools

OpenAI Agents SDK
LangGraph
DSPy
Google ADK

Job description

Arize AI, the leading AI & Agent Engineering observability and evaluation platform, is hiring a Customer-Facing Solutions Engineer in the United States. You will partner with account executives to articulate value, demonstrate the platform, and advise on GenAI best practices, while simplifying complex concepts for stakeholders.

We seek 3+ years in a customer-facing role, proficiency in Python or TypeScript, and strong knowledge of LLM/Agentic frameworks to help accelerate adoption and success

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