GenAI & ServiceNow Engineer for GTM & RAG

Ethereum Technologies; Chicago (IL); On-site; USD 79,000 - 106,000; Full time

Job summary

Ethereum Technologies is seeking an AI/ML Engineer in Chicago to design, build, and deploy AI-powered solutions on the ServiceNow platform. The role focuses on enabling automation, decision-making, and enhanced user experiences across GTM workflows.

The ideal candidate blends Generative AI, LLMs, and ServiceNow with a track record of delivering scalable AI systems, RAG pipelines, and knowledge graphs to surface real-time insights for sales teams and accelerate deal velocity.

Qualifications

• Gen AI Engineer with strong ServiceNow expertise.
• Experience designing, building, deploying AI-powered solutions on the ServiceNow platform.
• Experience with LLMs and AI workflows.
• Experience with RAG pipelines and Knowledge Graphs.

Responsibilities

• Develop scalable ServiceNow applications and workflows.
• Integrate ML models to support GTM processes.
• Design AI-powered systems using LLMs and semantic retrieval.
• Build RAG pipelines enriched with Knowledge Graphs.
• Implement AI agents for task planning and execution.
• Collaborate with Product and Business Operations to deliver measurable impact.

Skills

ServiceNow

Generative AI

LLMs

Knowledge graphs

Tools

AIA Studio

Semantic retrieval

Job description

Ethereum Technologies is seeking an AI/ML Engineer in Chicago to design, build, and deploy AI-powered solutions on the ServiceNow platform. The role focuses on enabling automation, decision-making, and enhanced user experiences across GTM workflows.

The ideal candidate blends Generative AI, LLMs, and ServiceNow with a track record of delivering scalable AI systems, RAG pipelines, and knowledge graphs to surface real-time insights for sales teams and accelerate deal velocity.