AI/ML Engineer

Robotics Technologies LLC; Chicago (IL); Presencial; USD 76.000 - 108.000; Jornada completa

Descripción de la vacante

Robotics Technologies LLC in Chicago seeks an AI/ML Engineer to design, build, and deploy AI-powered solutions on the ServiceNow platform. You will blend Generative AI, LLMs, and workflows to deliver intelligent enterprise outcomes and improve automation and user experience.

The role emphasizes cross-functional collaboration with Product and Operations to identify opportunities and deliver measurable impact. This contract role focuses on scalable, secure AI integrations.

Formación

• Experience building AI-powered solutions on the ServiceNow platform.
• Strong understanding of Generative AI, LLMs, and enterprise workflows.
• Experience with RAG pipelines and Knowledge Graphs.
• Ability to design agentic AI workflows for automation.
• Cross-functional collaboration with product and operations.

Responsabilidades

• Develop scalable apps and workflows on the ServiceNow platform.
• Integrate ML models to enhance automation and decision-making.
• Build RAG pipelines enriched with knowledge graphs.
• Design AI-powered systems using LLMs and semantic retrieval.
• Create agentic workflows for lead routing and scoring.

Conocimientos

Generative AI

LLMs

ServiceNow

RAG pipelines

Knowledge Graphs

Agentic AI

Semantic retrieval

Lead routing

Herramientas

ServiceNow

AIA Studio

Descripción del empleo

Job Title: AI/ML Engineer
Location: Chicago,IL
Duration: 12 Months + Extension
Bill Rate: $67/hour
Job Type:W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description

We are looking for a Gen AI Engineer with strong ServiceNow expertise to design, build, and deploy AI-powered solutions that enhance automation, decision-making, and user experience across the ServiceNow platform. The ideal candidate will blend Generative AI, LLMs, and ServiceNow workflows to deliver intelligent enterprise solutions.

Key Responsibilities

ServiceNow Engineering:

• Develop scalable and maintainable applications and workflows within the ServiceNow platform.
• Align solutions with GTM use cases such as sales enablement, lead management, and partner operations.
• Leverage AIA Studio to orchestrate AI workflows.
• Integrate machine learning models and streamline decision-making in GTM processes.

AI System Design:

• Design AI-powered systems that use LLMs, Agentic AI, and semantic retrieval.
• Deliver contextual insights and automation.

RAG + KG Solutions:

• Build and maintain RAG pipelines enriched with Knowledge Graphs.
• Surface relevant, real-time data to sales teams to help close deals.

Agentic Workflows:

• Implement AI agents capable of task planning and execution.
• Support use cases such as lead routing, customer scoring, and higher deal velocity.

Cross-functional Collaboration:

• Work closely with Product and Business Operations to identify opportunities.
• Design solutions and deliver measurable impact.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.