Gen AI & ServiceNow Engineer - LLMs, RAG & Agentic AI

MACHINE LEARNING TECHNOLOGIES LLC; Chicago (IL); On-site; USD 79,000 - 106,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC in Chicago, IL is seeking an AI/ML Engineer with strong Gen AI and ServiceNow expertise to design, build, and deploy AI-powered solutions that enhance automation, decision-making, and user experience across the ServiceNow platform.

The candidate will blend Generative AI, LLMs, and ServiceNow workflows to deliver intelligent enterprise solutions, collaborating with product and business teams to maximize impact.

Responsibilities

• Develop scalable and maintainable applications and workflows within the ServiceNow platform.
• Align solutions with GTM use cases such as sales enablement, lead management, and partner operations.
• Leverage AIA Studio to orchestrate AI workflows.
• Integrate machine learning models and streamline decision-making in GTM processes.
• Design AI-powered systems that use LLMs, Agentic AI, and semantic retrieval.
• Build and maintain RAG pipelines enriched with Knowledge Graphs.

Job description

MACHINE LEARNING TECHNOLOGIES LLC in Chicago, IL is seeking an AI/ML Engineer with strong Gen AI and ServiceNow expertise to design, build, and deploy AI-powered solutions that enhance automation, decision-making, and user experience across the ServiceNow platform.

The candidate will blend Generative AI, LLMs, and ServiceNow workflows to deliver intelligent enterprise solutions, collaborating with product and business teams to maximize impact.