Gen AI Engineer for ServiceNow Automation and RAG

Robotics Technologies LLC; Chicago (IL); On-site; USD 76,000 - 108,000; Full time

Job summary

Robotics Technologies LLC in Chicago seeks an AI/ML Engineer to design, build, and deploy AI-powered solutions on the ServiceNow platform. You will blend Generative AI, LLMs, and workflows to deliver intelligent enterprise outcomes and improve automation and user experience.

The role emphasizes cross-functional collaboration with Product and Operations to identify opportunities and deliver measurable impact. This contract role focuses on scalable, secure AI integrations.

Qualifications

• Experience building AI-powered solutions on the ServiceNow platform.
• Strong understanding of Generative AI, LLMs, and enterprise workflows.
• Experience with RAG pipelines and Knowledge Graphs.
• Ability to design agentic AI workflows for automation.
• Cross-functional collaboration with product and operations.

Responsibilities

• Develop scalable apps and workflows on the ServiceNow platform.
• Integrate ML models to enhance automation and decision-making.
• Build RAG pipelines enriched with knowledge graphs.
• Design AI-powered systems using LLMs and semantic retrieval.
• Create agentic workflows for lead routing and scoring.

Skills

Generative AI

LLMs

ServiceNow

RAG pipelines

Knowledge Graphs

Agentic AI

Semantic retrieval

Lead routing

Tools

ServiceNow

AIA Studio

Job description

Robotics Technologies LLC in Chicago seeks an AI/ML Engineer to design, build, and deploy AI-powered solutions on the ServiceNow platform. You will blend Generative AI, LLMs, and workflows to deliver intelligent enterprise outcomes and improve automation and user experience.

The role emphasizes cross-functional collaboration with Product and Operations to identify opportunities and deliver measurable impact. This contract role focuses on scalable, secure AI integrations.