GCP Outcome Cloud Engineer - Customer Enablement Lead

Google; Boulder (CO); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off: 20 days per year

Sick time: 40 hours/year

Maternity leave: 28-30 weeks

Baby Bonding leave: 18 weeks

13 paid holidays per year

Job summary

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As an Outcome Customer Engineer, you will drive initial and ongoing business ramp, providing technical leadership to ensure customers get maximum value from their investment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with, presenting to, or managing technical stakeholders or executive leaders.
• Ability to travel up to 25% of the time as needed.

Responsibilities

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, on-boarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Sustain product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Skills

Cloud native architecture

Deployment planning

Orchestration

Programming languages

Stakeholder engagement

Travel up to 25%

Education

Bachelor's degree or equivalent

Tools

Google Cloud Platform

Vertex AI

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As an Outcome Customer Engineer, you will drive initial and ongoing business ramp, providing technical leadership to ensure customers get maximum value from their investment.