Enterprise Platform Cloud Engineer - Customer Solutions

Google; Durham (NC); Hybrid; USD 152,000 - 221,000; Full time

Job summary

Google Cloud seeks a Platform Customer Engineer to partner with technical Sales teams, serving as the customer's primary technical partner and trusted advisor. You will lead technical conversations, architect cross-pillar cloud solutions, and drive delivery plans while engaging executives and technical leaders.

Responsibilities include building technical wins, delivering demos, supporting pricing, and guiding post-sales handoffs to delivery teams across the Google Cloud portfolio.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

cloud native architecture

customer-facing experience

technical stakeholder engagement

presentation skills

programming concepts

Education

Bachelor's degree or equivalent

Tools

virtualization

containerization

cloud platforms

Job description

Google Cloud seeks a Platform Customer Engineer to partner with technical Sales teams, serving as the customer's primary technical partner and trusted advisor. You will lead technical conversations, architect cross-pillar cloud solutions, and drive delivery plans while engaging executives and technical leaders.

Responsibilities include building technical wins, delivering demos, supporting pricing, and guiding post-sales handoffs to delivery teams across the Google Cloud portfolio.