GCD: Scale CRM & Performance Leader

Monks

Austin, Northern (TX, KY)

Hybrid

USD 170,000 - 190,000

Full time

4 days ago
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Benefits offered by this job

Medical Insurance
Dental & Vision
PTO & Holidays
401k plan
Parental leave
Work-life balance
Career growth
Diversity & inclusion

Job summary

Monks is seeking a GCD, Scaled CRM & Performance to lead creative vision and tech-enabled transformation across large-scale digital campaigns. You will oversee a global cross-functional team delivering lifecycle emails, landing pages, and platform-native campaigns, driving automation while preserving high-quality artistry.

The role requires 12+ years in senior agency leadership, deep performance marketing and CRM mastery, and a maker mindset embracing AI, DCO, and automated toolkits to

Qualifications

  • 12+ years of experience leading cross-functional teams in top-tier digital agencies or tech-native brands.
  • Deep expertise in high-volume digital advertising, lifecycle email systems, and UX/UI performance metrics.
  • Forward-thinking leadership with interest in AI, DCO, and automation tools.

Responsibilities

  • Systemic Brand & Performance Direction across scaled channels and assets.
  • Overhaul operations by turning micro-processes into macro changes and reducing manual workflows.
  • Lead responsible automation culture with AI-enabled outputs.
  • Ensure uncompromising artistry standards across copy, design, email, typography, and motion.
  • Define a global creative roadmap and empower senior leaders in workstreams.
  • Build client trust and growth by expanding digital marketing scopes with VPs and PMMs.

Skills

Senior leadership
Performance marketing
CRM mastery
Technical literacy
Creative craft
Change management

Job description

Monks is seeking a GCD, Scaled CRM & Performance to lead creative vision and tech-enabled transformation across large-scale digital campaigns. You will oversee a global cross-functional team delivering lifecycle emails, landing pages, and platform-native campaigns, driving automation while preserving high-quality artistry.

The role requires 12+ years in senior agency leadership, deep performance marketing and CRM mastery, and a maker mindset embracing AI, DCO, and automated toolkits to

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