GBS Strategy & AI Transformation Consultant

Deloitte France; Morristown (NJ); Sur place; USD 96 000 - 188 000; Plein temps

Résumé du poste

Deloitte’s Global Business Services team helps organizations transform finance, HR, technology and enterprise functions through operating model design, governance, and automation. As a Consultant, Global Business Services, you will support transformation initiatives that improve operating model effectiveness and service delivery for clients.

You will analyze current-state processes, design future-state operating models, document AI-enabled workflows, develop roadmaps, and contribute to

Qualifications

• 2+ years of consulting and/or industry experience in Global Business Services, shared services, outsourcing, Finance Transformation, or business operations.
• Bachelor's degree from an accredited university in business, Finance, Accounting, Engineering, Information Systems, or a related discipline.
• Experience supporting operating model design, governance, process improvement, or business transformation initiatives.
• Experience creating client deliverables using PowerPoint and performing analysis using Excel.
• Experience with Tableau, Power BI, ServiceNow, Salesforce, HighRadius, BlackLine, Basware, workflow tools, automation tools, or artificial intelligence-enabled solutions.
• Exposure to generative AI, agentic AI, intelligent automation, predictive analytics, or AI-enabled workflows.
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Responsabilités

• Support client engagements focused on Global Business Services, shared services, outsourcing, and enterprise operating model transformation.
• Analyze current-state operations, governance structures, service delivery models, and functional processes across Finance and other enterprise functions.
• Support the design of future-state operating models and processes that incorporate ERP, workflow, automation, analytics, and artificial intelligence-enabled capabilities.
• Research and evaluate generative AI, agentic AI, intelligent automation, and predictive analytics use cases relevant to GBS service delivery.
• Help document hybrid human-AI workflows, including where work is best performed by people, automation, or AI agents.
• Support the development of AI and automation roadmaps that help clients move from point-solution pilots toward scalable, embedded capabilities.
• Contribute to governance considerations for the responsible use of AI and automation in shared services environments.
• Develop client deliverables, including meeting materials, workplans, status reports, business cases, storyboards, and presentations for workshops and executive discussions.
• Support project management, stakeholder coordination, change adoption, communications, and training activities.
• Contribute to proposal development, pursuit activities, knowledge sharing, and practice development.
• Collaborate with Deloitte teams across the US, US India, and global member firms.

Connaissances

Communication

Team collaboration

Analytical thinking

Attention to detail

Relationship building

Time management

Adaptability

Interpersonal skills

Deadline oriented

Curiosity about AI

Formation

Bachelor's degree (business/Finance/Accounting/Engineering/IS)

Outils

PowerPoint

Excel

Tableau

Power BI

ServiceNow

Salesforce

HighRadius

BlackLine

Basware

Workflow tools

Automation tools

AI-enabled tools

Description du poste

Deloitte’s Global Business Services team helps organizations transform finance, HR, technology and enterprise functions through operating model design, governance, and automation. As a Consultant, Global Business Services, you will support transformation initiatives that improve operating model effectiveness and service delivery for clients.

You will analyze current-state processes, design future-state operating models, document AI-enabled workflows, develop roadmaps, and contribute to