Gateway Manager

Crane Worldwide Logistics LLC; Itasca (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off 17 days

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards

Volunteer Time

Employee Discounts

Wellness incentives

Job summary

Crane Worldwide Logistics LLC in Itasca, IL is seeking a results-driven Operations Manager to lead site operations and ensure service levels meet client standards. You will supervise staff, optimize staffing, control revenue and expenses, and drive profitability with proactive client communication.

You will coach and develop employees, manage purchasing and budgeting, and implement Crane's KPI standards. On-site role with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Minimum seven years related experience and six years industry experience.
• Minimum five years supervisory experience.
• Professional certification may be required in some areas.

Responsibilities

• Lead, direct and manage site operations to meet client standards.
• Maximize profitability through superior client service and prompt communications.
• Plan and monitor daily staffing schedules to support demands.
• Manage revenue and expenses to budget constraints.
• Train, develop and motivate employees for peak performance.
• Oversee financial aspects: purchasing, budget, and reporting.
• Implement KPI standards per Crane's SOPs (The Morning Routine, The Director's Playbook).

Skills

Computer literate

MS Office proficiency

Education

High School diploma or GED

Bachelor's degree

Tools

Job-specific software applications

Job description

• Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
• Plan and monitor daily staffing schedules and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
• Other duties as assigned

Other Skills & Abilities

• Computer Literate
• Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job may require extended sitting or standing, use of standard office equipment
• Position requires on-site attendance at the assigned work location.

Education & Experience

• High school diploma or GED Required - Bachelor's degree preferred
• Minimum seven years related experience required
• Minimum six years industry experience required
• Minimum five years supervisory experience required

Certification & Licenses

• Professional certification may be required in some areas

Illinois required disclosure: Salary range for this position is between USD 70,000 - 95,000 annually.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

High School or better.

Preferred

Bachelors or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.