Sr. Account Operations Manager

Crane Worldwide Logistics LLC

Lockbourne (OH)

On-site

USD 75,000 - 120,000

Full time

14 days+

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Benefits offered by this job

136 hours PTO

Medical, Dental, Vision

Tuition Reimbursement

Employee Referral Bonuses

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Quarterly Bonus

Job summary

Crane Worldwide Logistics seeks a proven operations leader to direct a key account, ensuring staff execute service agreements to client standards and driving profitability through proactive communication and timely follow-up. You will plan staffing, monitor budgets, manage revenue and expenses, and develop employees while overseeing purchasing and financial reporting.

A high school diploma is required; a bachelor’s degree is preferred; seven years related experience and five years supervisory

Qualifications

Proficiency in MS Office, internet, and job-specific software applications.
Strong interpersonal communication with clients and internal staff.
Ability to work in a fast-paced environment and handle stress effectively.

Responsibilities

Leads, directs and manages operations for the account to ensure service agreements meet client standards.
Maximize profitability through superior service, effective communication and follow-up on pending matters.
Plan and monitor daily staffing schedules and adjust to meet operational demands and business objectives.
Manage revenue and expenses to budget constraints.
Trains, develops and motivates employees to peak performance and growth.
Manages the financial aspects of the department including purchasing, budgeting and reporting.
Other duties as assigned.

Skills

Microsoft Office

Interpersonal skills

Fast-paced environment

Stress management

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Description

Essential Job Functions

Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.
Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.
Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Manage revenue and expenses to budget constraints.
Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities.
Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
Other duties as assigned.

Other Skills & Abilities

Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications.
Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
The ability to work in a fast-paced environment.
Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

Physical Requirements

Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
Sitting for extended periods of time
Vision abilities required by this job include close vision and the ability to adjust focus.
Walking within the warehouse and inspecting freight

Education & Experience

High school diploma or GED Required, Bachelor’s degree preferred
Minimum seven years related experience required
Minimum six years industry experience required
Minimum five years supervisory experience required

Certifications & Licenses

Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Qualifications

Education

Required