WMS & Business Applications Specialist

Crane Worldwide Logistics; Houston, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (136 hours)

Medical, Dental, Vision benefits

Tuition Reimbursement

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics in Houston, TX seeks a Technical Support Specialist for WMS and related systems. You will serve as the primary technical resource, ensuring system integrity and supporting troubleshooting, maintenance, and optimization of software applications.

You will collaborate with Operations to review issues, implement changes, and pursue process improvements, including reporting and analytics. A Bachelor’s degree and 2+ years of experience are required.

Qualifications

• Bachelor's degree required.
• Minimum 2 years related experience.
• Minimum 1 year industry experience preferred.
• Strong problem-solving and analytical ability.
• Strong verbal and written communication skills.
• Knowledgeable of warehouse operations and logistics optimization.

Responsibilities

• Serves as primary technical support for applications, such as Warehouse Management Systems (WMS).
• Is expert on WMS logic and functionality.
• Ensures system integrity, including setup and control processes.
• Supports troubleshooting, maintenance, and optimization of existing software applications.
• Interfaces with Operations staff and provides regular communication on issues, processes, and requirements.
• Coordinates with departments to resolve site technical issues impacting application use.
• Investigates and recommends new technologies and information systems.
• Designs, develops, tests, and implements changes to improve service levels and reduce costs.
• Assists in developing standardized reporting and analyzes discrepancies.

Skills

Technical support

WMS expertise

Problem solving

Communication

Data analysis

Excel

Education

Bachelor's Degree in Business Administration or related field

Tools

WMS software

Microsoft Office (Excel)

Job description

Crane Worldwide Logistics in Houston, TX seeks a Technical Support Specialist for WMS and related systems. You will serve as the primary technical resource, ensuring system integrity and supporting troubleshooting, maintenance, and optimization of software applications.

You will collaborate with Operations to review issues, implement changes, and pursue process improvements, including reporting and analytics. A Bachelor’s degree and 2+ years of experience are required.