Gate Security Pro — 24/7 Ops, Strong Perks & Growth

Carvana; Hutchins (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Student loan support

Vehicle discounts

Pet benefits

Wellness program

Job summary

Carvana in Hutchins, TX is seeking a boots-on-the-ground Safe & Secure team member to protect associates, customers, and vehicles at the site gate. You’ll perform safety audits, monitor security systems, and keep the lot running smoothly in all weather.

You’ll collaborate with Inspection Center and Logistics, report findings to leadership, and be trained in first aid, CPR, and AED. The role is a full-time hourly position with comprehensive benefits and growth opportunities.

Qualifications

• 1–2 years in a customer service environment.
• Strong verbal and written communication.
• A track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting.
• Ability to handle conflict in a positive, productive way

Responsibilities

• Lead with a service-first mindset in every interaction.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Monitor live cameras and investigate intrusion alerts so nothing on site catches us off guard.
• De-escalate, win with partners, and remember—we're all in this together.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Show up when the team needs you. You'll be trained and certified in first aid, CPR, and AED — and we expect you to use it when the moment calls for it.
• Know our emergency protocols cold so you can act decisively when seconds count.
• Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer, no excuses, no shortcuts.
• Drive a safety-first culture by spotting environmental hazards, running safety audits, and reinforcing best practices with the people around you.
• Scan thousands of vehicles a day to keep operational flow tight — between mobile rover tech and manual handheld scans, every car gets accounted for.
• Cover ground. This role involves serious walking to reach restricted or hard-to-access areas of the lot.
• Run vehicle location research and deliver clean, detailed reports to leadership when operational questions come up.

Skills

Customer service

Verbal communication

Written communication

Decision making

Relationship building

Time management

Conflict resolution

Tools

CCTV

RFID

Card access

Job description

Carvana in Hutchins, TX is seeking a boots-on-the-ground Safe & Secure team member to protect associates, customers, and vehicles at the site gate. You’ll perform safety audits, monitor security systems, and keep the lot running smoothly in all weather.

You’ll collaborate with Inspection Center and Logistics, report findings to leadership, and be trained in first aid, CPR, and AED. The role is a full-time hourly position with comprehensive benefits and growth opportunities.