Gate Agent: Passenger Boarding & Service Excellence

Piedmont Airlines, Inc.; Portland (ME); On-site; USD 21,000 - 30,000; Full time

Job summary

Piedmont Airlines, Inc. is seeking a motivated Gate Agent in the Ground Handling Department to assist passengers with boarding and related tasks. The role requires lifting up to 70 pounds, training completion, and availability for all shifts.

The successful candidate will monitor boarding, assist passengers with special needs, and adjust itineraries as needed, reporting to the General Manager. Join a team committed to excellent customer service across the American Airlines network.

Qualifications

• Training is provided and must be completed.
• Able to lift up to 70 pounds.
• Must be 18 years of age or older.
• Accurate and clear communication required.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding systems.
• Assist customers with special needs and wheelchairs.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway and work as part of a team to deliver service.

Skills

Communication skills

Multitasking

Teamwork

Customer service

Education

High school diploma or GED

Tools

Computer skills

Job description

Piedmont Airlines, Inc. is seeking a motivated Gate Agent in the Ground Handling Department to assist passengers with boarding and related tasks. The role requires lifting up to 70 pounds, training completion, and availability for all shifts.

The successful candidate will monitor boarding, assist passengers with special needs, and adjust itineraries as needed, reporting to the General Manager. Join a team committed to excellent customer service across the American Airlines network.