Gate Agent – Passenger Boarding & Service

Piedmont Airlines, Inc.; Fort Walton Beach (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Medical and dental coverage

Family travel on American Airlines

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to support the Ground Handling Department. The role focuses on aiding passengers with boarding, managing boarding systems, and assisting customers with special needs, including wheelchairs and unaccompanied minors.

Candidate must complete gate agent training, lift up to 70 pounds, and work all shifts. The position reports to the General Manager and offers the chance to grow within a supportive aviation team.

Qualifications

• Successful completion of the training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with special needs, including wheelchairs and unaccompanied minors.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway.
• Work as a team to provide excellent customer service and meet corporate objectives.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

Computer basics

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to support the Ground Handling Department. The role focuses on aiding passengers with boarding, managing boarding systems, and assisting customers with special needs, including wheelchairs and unaccompanied minors.

Candidate must complete gate agent training, lift up to 70 pounds, and work all shifts. The position reports to the General Manager and offers the chance to grow within a supportive aviation team.