Gastroenterology Surgery Coordinator – Special Unit

Cleveland Clinic Lerner Research Institute; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Cleveland Clinic Florida is seeking a Special Unit Surgery Coordinator in Gastroenterology to manage all scheduled and unscheduled procedures, admissions and appointments. The role supports the GI department and protects smooth unit operation so caregivers can deliver exceptional patient care.

You will collaborate with physicians, staff, and patients to ensure accurate data, billing, and coordinated scheduling across units. A Monday–Friday schedule with potential weekend rotations is described.

Qualifications

• High School Diploma or GED is required.
• Two years related experience in medical terminology, patient registration, insurance processing or scheduling, OR three years of customer service concierge experience.
• Proficiency with PCs and PC-based systems; knowledge of Word and Excel.
• Experience with scheduling systems and medical office workflows is preferred.

Responsibilities

• Ensure accuracy of patient data and scheduling across units.
• Validate physician information, collect insurance details, and support billing.
• Coordinate inter-departmental scheduling and admissions per protocol.
• Maintain provider calendars and coordinate multiple physician schedules.
• Communicate with patients and families about instructions and arrival times.
• Serve as a liaison with admitting and hospital reservations offices.

Skills

Customer service orientation

Computer proficiency

Medical terminology knowledge

Education

High School Diploma or GED

Tools

PC-based scheduling systems

Microsoft Word

Excel

Job description

Cleveland Clinic Florida is seeking a Special Unit Surgery Coordinator in Gastroenterology to manage all scheduled and unscheduled procedures, admissions and appointments. The role supports the GI department and protects smooth unit operation so caregivers can deliver exceptional patient care.

You will collaborate with physicians, staff, and patients to ensure accurate data, billing, and coordinated scheduling across units. A Monday–Friday schedule with potential weekend rotations is described.