Gastroenterology Scheduler-Compassionate Medical Admin

mercy; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Mercy Clinic Springfield is seeking an administrative professional to support Gastroenterology, handling phone calls, scheduling, and front-desk duties. This full-time daytime role focuses on accurate appointment coordination and patient interaction in a clinical environment.

You will ensure messages reach the right team, maintain scheduling templates, and assist with referrals while upholding patient confidentiality and providing compassionate service to patients.

Qualifications

• Ability to read and communicate effectively in English.
• Basic computer knowledge required.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer the telephone in a friendly and compassionate manner.
• Accurately take telephone messages and forward them to the appropriate co-worker.
• Confirm the next day's appointments for physicians and labs.
• Reschedule appointments for physicians as their schedules change.
• Demonstrate understanding of physicians scheduling templates and schedule patient issues accordingly.
• Protect patient confidentiality in all duties.

Skills

Effective communication

Basic computer skills

Education

High School Diploma or equivalent

Tools

Epic EHR

Job description

Mercy Clinic Springfield is seeking an administrative professional to support Gastroenterology, handling phone calls, scheduling, and front-desk duties. This full-time daytime role focuses on accurate appointment coordination and patient interaction in a clinical environment.

You will ensure messages reach the right team, maintain scheduling templates, and assist with referrals while upholding patient confidentiality and providing compassionate service to patients.