Gastroenterology Medical Secretary: Patient Care Coordinator

LifeBridge Health; Baltimore (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

LifeBridge Health's Woodholme Gastroenterology Associates in Baltimore is seeking a Medical Secretary to support physicians and the Practice Administrator. You will manage patient scheduling, maintain medical records in the EMR, and deliver compassionate service in a fast-paced specialty practice.

This full-time role requires an Associate's degree and 3–5 years of administrative or medical secretarial experience, preferably in a physician practice.

Qualifications

• Associate's degree or equivalent combination of education and experience required.
• Three (3) to five (5) years of administrative or medical secretarial experience, preferably in a physician practice or specialty medical office.
• Previous experience in gastroenterology or another medical specialty practice.
• Experience using EMR systems.
• Strong organizational, multitasking, and time management skills.

Responsibilities

• Provide administrative and secretarial support to physicians and the Practice Administrator.
• Greet and assist patients in a professional, courteous, and compassionate manner.
• Schedule, confirm, and coordinate patient appointments, procedures, and referrals.
• Answer and direct incoming telephone calls while addressing patient inquiries appropriately.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Coordinate communication between patients, providers, pharmacies, and referring physicians.
• Process correspondence, medical forms, prior authorizations, and other administrative documentation.
• Support daily office operations while ensuring compliance with HIPAA and organizational policies.
• Collaborate with clinical and administrative staff to deliver an exceptional patient experience.

Skills

Administrative experience

Medical secretarial

HIPAA compliance

Communication skills

Education

Associate's degree

Tools

EMR systems

Job description

LifeBridge Health's Woodholme Gastroenterology Associates in Baltimore is seeking a Medical Secretary to support physicians and the Practice Administrator. You will manage patient scheduling, maintain medical records in the EMR, and deliver compassionate service in a fast-paced specialty practice.

This full-time role requires an Associate's degree and 3–5 years of administrative or medical secretarial experience, preferably in a physician practice.