MEDICAL SECRETARY GI PHY PRAC

LifeBridge Health; Baltimore (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

LifeBridge Health's Woodholme Gastroenterology Associates in Baltimore is seeking a Medical Secretary to support physicians and the Practice Administrator. You will manage patient scheduling, maintain medical records in the EMR, and deliver compassionate service in a fast-paced specialty practice.

This full-time role requires an Associate's degree and 3–5 years of administrative or medical secretarial experience, preferably in a physician practice.

Qualifications

• Associate's degree or equivalent combination of education and experience required.
• Three (3) to five (5) years of administrative or medical secretarial experience, preferably in a physician practice or specialty medical office.
• Previous experience in gastroenterology or another medical specialty practice.
• Experience using EMR systems.
• Strong organizational, multitasking, and time management skills.

Responsibilities

• Provide administrative and secretarial support to physicians and the Practice Administrator.
• Greet and assist patients in a professional, courteous, and compassionate manner.
• Schedule, confirm, and coordinate patient appointments, procedures, and referrals.
• Answer and direct incoming telephone calls while addressing patient inquiries appropriately.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Coordinate communication between patients, providers, pharmacies, and referring physicians.
• Process correspondence, medical forms, prior authorizations, and other administrative documentation.
• Support daily office operations while ensuring compliance with HIPAA and organizational policies.
• Collaborate with clinical and administrative staff to deliver an exceptional patient experience.

Skills

Administrative experience

Medical secretarial

HIPAA compliance

Communication skills

Education

Associate's degree

Tools

EMR systems

Job description

Summary

Medical Secretary - Gastroenterology

Location: Woodholme Gastroenterology Associates

Address: 1838 Green Tree Road, Baltimore, MD 21208

Department: Gastroenterology

Schedule: Full-Time

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the Mid-Atlantic and beyond, anchored by our mission to improve the health of the people in the communities we serve. Join a team committed to expanding access to care, enhancing the patient experience, and delivering exceptional outcomes through collaboration, innovation, and compassion.

About Woodholme Gastroenterology Associates

Woodholme Gastroenterology Associates is a leading specialty practice dedicated to the diagnosis and treatment of digestive system disorders. Located at 1838 Green Tree Road, Baltimore, MD 21208, the practice provides comprehensive gastrointestinal care delivered by a highly experienced team of board-certified gastroenterologists, physician assistants, and nurse practitioners.

Services Include

• Outpatient consultations for gastrointestinal and liver diseases
• Open-access colonoscopy screenings for eligible patients
• Medication infusion therapy
• Diagnostic and therapeutic upper and lower endoscopy
• Comprehensive digestive health services

Position Summary

The Medical Secretary provides administrative and secretarial support to physicians and the Practice Administrator while serving as a key point of contact for patients. This role is responsible for ensuring efficient daily office operations, delivering exceptional customer service, coordinating patient scheduling, and maintaining accurate medical records in a fast-paced specialty practice.

Key Responsibilities

• Provide administrative and secretarial support to physicians and the Practice Administrator.
• Greet and assist patients in a professional, courteous, and compassionate manner.
• Schedule, confirm, and coordinate patient appointments, procedures, and referrals.
• Answer and direct incoming telephone calls while addressing patient inquiries appropriately.
• Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
• Coordinate communication between patients, providers, pharmacies, and referring physicians.
• Process correspondence, medical forms, prior authorizations, and other administrative documentation.
• Support daily office operations while ensuring compliance with HIPAA and organizational policies.
• Collaborate with clinical and administrative staff to deliver an exceptional patient experience.

Qualifications

Education

• Associate's degree or equivalent combination of education and experience required.

Experience

• Three (3) to five (5) years of administrative or medical secretarial experience, preferably in a physician practice or specialty medical office.

Preferred Qualifications

• Previous experience in gastroenterology or another medical specialty practice.
• Experience using electronic medical record (EMR) systems.
• Strong organizational, multitasking, and time management skills.
• Excellent verbal and written communication skills.
• A commitment to providing outstanding customer service and patient-centered care.

Why Join LifeBridge Health?

At LifeBridge Health, you'll join a collaborative team dedicated to excellence, innovation, and compassionate care. This is an opportunity to make a meaningful impact while growing your career within one of the region's leading healthcare systems.

Additional Information

Who We Are

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer

• Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
• Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
• Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
• Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.