Garnishment Specialist

The AQ Approach; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Peoplease is seeking a Garnishment Specialist to join a remote, distributed team. The role manages involuntary deductions such as child support and tax levies, coordinating with Payroll, HR, Benefits, and Finance to ensure accurate, timely garnishments.

The ideal candidate has experience with garnishments, strong communication, and the ability to work independently while adhering to confidentiality and regulatory requirements. Pacific schedule is preferred.

Qualifications

• Associates degree or equivalent work experience.
• 3+ years of multi-state garnishment processing experience preferred.
• FPC certification or similar is highly preferred.
• Ability to work Pacific schedule (8am-5pm M-F) preferred.

Responsibilities

• Process court-ordered wage garnishments and related notices (child support, tax levies, etc.).
• Enter wage garnishment orders into payroll system accurately and timely.
• Maintain electronic files for withholding orders and ensure accuracy.
• Coordinate garnishment vendors and internal stakeholders for timely payments.
• Ensure compliance with applicable laws and regulations governing garnishments.
• Respond to inquiries from employees, courts, and agencies with clear communication.
• Support reconciliation of garnishment accounts and assist with EFT payments.
• Provide progress reports and maintain confidentiality of information.

Skills

Legal compliance

Confidentiality

Time management

Remote work

Communication skills

Attention to detail

Organization

Customer service

Education

Associate degree or equivalent

FPC certification preferred

Tools

PrismHR

Microsoft Office

Adobe Acrobat

Job description

About Peoplease

Peoplease is a leading Professional Employer Organization (PEO) providing solutions to small and medium-sized businesses in the blue and gray-collar industries. We enable our clients and partners to achieve their aspirations by offering world-class service and administrative solutions in payroll, human resources, benefits, and risk management. At Peoplease, we foster a culture of inclusion and belonging, driven by our core values: Engagement, Integrity, Tenacity, Curiosity, Happiness, and a Service-obsessed mindset.

Position Summary

Peoplease is looking for a qualified Garnishment Specialist to join our team. The purpose of the Garnishment Department is to manage the collection of involuntary deductions from employee pay. The Garnishment Specialist will collect, review, and analyze payroll data to accurately administer involuntary deductions such as child support, tax levies (state and federal) and similar obligations. This position works collaboratively with all departments, including Payroll,Human Resources, Benefits, and Finance to ensure timely collection and payment of garnishments.

An ideal candidate will have the ability to manage and execute the coordination of multiple projects within required timeframes and expectations; demonstrate excellence in communication skills; be able to inform both orally and in writing; working knowledge of Microsoft Office products. Demonstrate the ability to perform detail-oriented tasks; interact, coordinate, follow up, and effectively communicate with other team members, Senior Management, and Third-Party Administrators.

Candidate must be a self-starter with the ability to function as a remote employee in a distributed work team. Preference will be given to candidates able to work a West Coast (Pacific) schedule.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Process court-ordered wage garnishments, including child support, student loans, wage assignments, bankruptcy orders, verifications of employment (VOEs), medical support notices, and state and federal tax levies.
• Collect and maintain accurate electronic files for all withholding orders.
• Enter wage garnishment orders into our payroll system accurately and in a timely manner and enter deductions on employee master files.
• Set up garnishment vendors appropriately.
• Process and disburse third-party checks, including voids and re-issues.
• Coordinate positive pay and monthly outstanding check reconciliations with internal stakeholders when requested (Accounting & Treasury).
• Ensure all garnishment payments are accurate and in compliance with withholding orders and relevant laws.
• Research and respond to inquiries from employees, courts, state and federal agencies, and other parties regarding garnishment orders.
• Assist as needed with the accurate and timely reconciliation of garnishment accounts and establish Electronic Funds Transfer (EFT) of payments to comply with jurisdiction rules.
• Provide progress reports to appropriate team members.
• Represent the Peoplease team effectively; build trust and credibility and promote transparency.
• Maintain the confidentiality of all client and employee information.
• May lead or participate in special projects related to garnishments or payroll compliance.
• Identify opportunities for process improvements and recommend solutions.

Minimum Qualifications

• Associate's degree in business administration/related field or equivalent work experience.
• 3+ years of multi-state garnishment processing experience is highly preferred.
• FPC (Fundamental Payroll Certification) or similar certification is highly preferred.
• Ability to work Pacific work schedule (8am-5pm M-F) highly preferred.
• PEO (Professional Employer Organization) is a plus.
• Strong understanding of legal documents, such as court filings, tax levies, child support orders, and other forms of garnishments and wage verifications.
• Proficiency in Microsoft Office products and Adobe Acrobat
• Experience with HRIS platforms, preferably PrismHR.
• Knowledge of basic accounting concepts.

Skills and Abilities

• Ability to interpret and apply legal and regulatory requirements related to garnishments.
• Commitment to maintaining confidentiality and exercising discretion when handling sensitive information.
• Proven ability to prioritize tasks, manage competing deadlines in a fast-paced environment, and adapt to changing priorities and workflows.
• Proficiency in using technology to streamline processes and enhance efficiency.
• Excellent customer service skills, with the ability to interact professionally with clients and internal teams.
• Capacity to work independently as well as collaboratively in a remote work environment. - Strong organizational and time-management skills.
• Effective problem-solving skills, with the discernment to know when to elevate issues.
• Strong verbal and written communication skills.
• High level of accuracy and attention to detail.

Why Join Us?

• Be part of an innovative and growth-oriented company in the PEO industry.
• Opportunity to drive meaningful impact and be part of a high-performing team.
• Competitive salary and benefits package.

Physical Demands and Work Environment

The role requires regular communication and occasional travel to support the distributed workforce. The role will primarily function indoors but may involve working in varying temperatures or outdoor environments as needed.

When in doubt, verify. Contact our HR team directly at [e-mail] before responding to any suspicious communication.