Gardena Emergency Dispatcher — Calm, High-Stakes Response

County Emergency Communications; Gardena (CA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Training programs

Résumé du poste

County Emergency Communications in Gardena seeks an 911 Dispatcher to connect callers with responders, gather critical information, and coordinate resources. You will manage multiple systems, confirm locations, and relay essential details under pressure.

Required duties include handling calls, entering data in CAD, and dispatching appropriate responders while maintaining documentation and confidentiality. Evening or overnight shifts may be required, with overtime per agency terms.

Qualifications

• High school diploma or GED required; testing scores may apply.
• Strong typing, listening, and clear communication essential.
• Ability to organize information and manage multiple details under pressure.

Responsabilités

• Answer emergency and nonemergency calls for Gardena service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority per agency procedures and document in CAD.
• Dispatch responders and relay updates to field units as needed.

Connaissances

Typing speed

Active listening

Clear speech

Basic computer skills

Information organization

Formation

High school diploma or GED

Outils

CAD systems

Description du poste

County Emergency Communications in Gardena seeks an 911 Dispatcher to connect callers with responders, gather critical information, and coordinate resources. You will manage multiple systems, confirm locations, and relay essential details under pressure.

Required duties include handling calls, entering data in CAD, and dispatching appropriate responders while maintaining documentation and confidentiality. Evening or overnight shifts may be required, with overtime per agency terms.