911 Emergency Dispatcher — Calm, Critical Public Safety

County Emergency Communications; California; Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional training

Résumé du poste

County Emergency Communications in Lagunitas, CA seeks 911 Emergency Dispatcher to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, document details, and coordinate resources using CAD and radio systems.

The role requires calm communication, strong listening, and the ability to manage multiple tasks under pressure. Required is a high school diploma or GED, with essential skills in typing, active listening, clear speech, basic computer use, and

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Typing, listening, clear speech, basic computer skills, and organizing information are useful.
• Agency announcements dictate testing scores, experience, and training deadlines.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.

Connaissances

Typing

Active listening

Clear speech

Basic computer proficiency

Organizing information

Formation

High school diploma or GED

Outils

CAD systems

Description du poste

County Emergency Communications in Lagunitas, CA seeks 911 Emergency Dispatcher to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, document details, and coordinate resources using CAD and radio systems.

The role requires calm communication, strong listening, and the ability to manage multiple tasks under pressure. Required is a high school diploma or GED, with essential skills in typing, active listening, clear speech, basic computer use, and