Garage Porter & Guest Services Specialist

Towne Park LLC; Baltimore (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park is seeking a Porter to deliver hospitality to guests while performing basic cleaning of the garage and common areas. The role includes maintaining signage, assisting guests, and handling key receptacles with care.

The Porter will help keep the garage clean, assist with minor maintenance tasks, and ensure guest confidentiality and safety. This position requires a high school diploma or GED and the ability to pass a background check.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old and able to pass a criminal background check and drug screen.
• One to three months of related experience and/or training; customer service experience preferred.

Responsibilities

• Cleanliness: perform cleaning of all guest entrances/elevator landings in the garage each shift.
• Maintain signage, pay stations and way finding areas with cleaning materials.
• Empty returned guest key receptacles and assist with garage maintenance as needed.
• Assist guests with directions and inquiries and provide information about the surrounding area.
• Protect guest confidentiality and secure customer information according to policy.

Skills

Customer service

English literacy

Time awareness

Education

High school diploma or GED

Job description

Towne Park is seeking a Porter to deliver hospitality to guests while performing basic cleaning of the garage and common areas. The role includes maintaining signage, assisting guests, and handling key receptacles with care.

The Porter will help keep the garage clean, assist with minor maintenance tasks, and ensure guest confidentiality and safety. This position requires a high school diploma or GED and the ability to pass a background check.