Hospitality Porter & Guest Concierge - Parking Garage

Towne Park LLC; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park LLC is seeking a Porter to perform basic cleaning of the garage and provide friendly hospitality to guests. You will handle routine cleaning, assist guests, and help maintain a safe, welcoming environment during shifts that run Thurs-Sun.

The role emphasizes cleanliness, customer service, and the ability to handle standard tasks in outdoor environments while complying with privacy and safety practices.

Qualifications

• Education: High school diploma or GED
• Must be at least 18 years old and pass a criminal background check and drug screen
• 1–3 months related experience and/or training without a Diploma or GED; OR equivalent combination of education and experience
• Customer service experience preferred
• Knowledge of basic general cleaning

Responsibilities

• Cleanliness checks at each shift of all guest entrances/elevator landings in the garage—including trash and ash receptacles.
• Use a mop or power washer to remove stains in the common area and clean signage and pay stations.
• Maintain general garage cleaning with tools and remove debris between vehicles; address spills.
• Wipe signage and equipment at garage entrances/exits with cleaning materials.
• Assist guests with directions and inquiries; provide information about area attractions.
• Protect guest confidentiality and security of customer information in accordance with HIPAA.

Skills

Reading/Writing English

Customer service experience

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Porter to perform basic cleaning of the garage and provide friendly hospitality to guests. You will handle routine cleaning, assist guests, and help maintain a safe, welcoming environment during shifts that run Thurs-Sun.

The role emphasizes cleanliness, customer service, and the ability to handle standard tasks in outdoor environments while complying with privacy and safety practices.