Garage Hiker Overnight 11pm-7am Valid Drivers License

Hotel Monteleone; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hotel Monteleone in New Orleans seeks an Overnight Valet/Hiker – Garage Cashier to provide premier guest service at the Monteleone Parking Garage. The role combines valet/hiker duties with garage cashier responsibilities, issuing tickets and collecting fees while guiding guests and maintaining safety and efficiency.

Responsibilities include parking and retrieving vehicles, posting parking charges in Micros and Opera, and delivering timely, knowledgeable service to guests throughout the French

Qualifications

• Customer service and leadership skills required.
• Ability to lift up to 60 pounds and move vehicles as needed.
• Compliance with hotel policies and procedures is mandatory.
• Clear spoken and written English, basic math and teamwork abilities.
• Flexibility to work days, nights, weekends and holidays.

Responsibilities

• Provide valet/hiker and garage cashier duties with a positive guest first impression.
• Issue claim tickets, collect parking fees, and post charges in Micros and Opera.
• Safely park and retrieve guest vehicles; give directions and information on local events.
• Supervise valet attendants and assist guests with directions to restaurants and venues.
• Maintain accurate documentation of activities and incident reports.
• Assist guests with outstanding service and problem solving.

Skills

Customer service

Leadership

Lifting 60 lbs

Policy compliance

Clear communication

Flexible shifts

Weekend/holiday work

Driver’s license (LA)

No violations in 2 years

Teamwork

Job description

Garage Hiker Overnight 11pm-7am Valid Drivers License

Job Category: Garage/Cashiers/Coordinators/Hikers/Porters

Summary This posistion is located at our Monteleone Parking Garage.

The individual selected for this position will perform a dual role which will be that of a Valet/Hiker and a Garage Cashier.

An Overnight Valet/Hiker - Garage Cashier is responsible for providing a positive first and last impression to guests when they arrive and leave the hotel and for issuing claim tickets to guests entering the parking garages and collect the fee when they leave.

Essential Duties and Responsibilities

The essential duties and responsibilities of the Overnight Valet/Hiker-Garage Cashier position are as follow:

• Provides claim check and instructs guests on how to reclaim vehicle
• Parks guest vehicles in specified areas in a safe and efficient manner
• Retrieves customer vehicles from specified areas in a safe and efficient manner
• Provides travel directions and information on property events and promotions
• Provides accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions with require attention and or repair.
• Obeys all traffic laws on and off property
• Promotes the courteous treatment of customers and resolving guest service issues
• Provides general supervision to valet attendants in order to ensure efficient valet operations
• Delivers internal and external guest service by ensuring every interaction
• Provides especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems
• Greets arriving and departing guests. Opens passenger door(s) and offers assistance, if appropriate
• Posts public parking charges in Micros
• Posts guest parking charges in Opera
• Works with Monteleone Garage valets to help facilitate bringing down cars in a quick fashion
• Gives all guests of the Monteleone Garage truly outstanding service by greeting and smiling all the time
• Assists guests with directions/restaurant/venues throughout the French Quarter
• Other duties as assigned

Position Status and Availaiblity

The individual selected for this positon must be available to work a full-time, overnight (PM/AM) shift, Sunday - Saturday including holidays.

Certificates and Licenses

The individual selected for this position must possess a valid state issued driver's license and must not have been issued any type of driving violations within the last two (2) years.

Summary This posistion is located at our Monteleone Parking Garage.

The individual selected for this position will perform a dual role which will be that of a Valet/Hiker and a Garage Cashier.

An Overnight Valet/Hiker - Garage Cashier is responsible for providing a positive first and last impression to guests when they arrive and leave the hotel and for issuing claim tickets to guests entering the parking garages and collect the fee when they leave.

Essential Duties and Responsibilities

The essential duties and responsibilities of the Overnight Valet/Hiker-Garage Cashier position are as follow:

• Provides claim check and instructs guests on how to reclaim vehicle
• Parks guest vehicles in specified areas in a safe and efficient manner
• Retrieves customer vehicles from specified areas in a safe and efficient manner
• Provides travel directions and information on property events and promotions
• Provides accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements, and conditions with require attention and or repair.
• Obeys all traffic laws on and off property
• Promotes the courteous treatment of customers and resolving guest service issues
• Provides general supervision to valet attendants in order to ensure efficient valet operations
• Delivers internal and external guest service by ensuring every interaction
• Provides especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems
• Greets arriving and departing guests. Opens passenger door(s) and offers assistance, if appropriate
• Posts public parking charges in Micros
• Posts guest parking charges in Opera
• Works with Monteleone Garage valets to help facilitate bringing down cars in a quick fashion
• Gives all guests of the Monteleone Garage truly outstanding service by greeting and smiling all the time
• Assists guests with directions/restaurant/venues throughout the French Quarter
• Other duties as assigned

Position Status and Availaiblity

The individual selected for this positon must be available to work a full-time, overnight (PM/AM) shift, Sunday - Saturday including holidays.

Certificates and Licenses

No certifications needed. A valid state issued driver’s license is required and no driving violations within the last two (2) years.

Requirements

Qualifications

• Strong customer service and leadership skills
• Ability to push, pull, lift and carry objects weighing up to 60 pounds
• Ability to comply with all hotel’s policies and procedures
• Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
• Ability to work flexible shifts, weekends and holidays
• Willing to work outside in hot, rainy, or other weather conditions
• Valid Louisiana driver’s license and no driving violatons within the last two (2) years
• Experience in standard shift vehicles
• Strong customer service and leadership skills
• Ability to comply with all hotel’s policies and procedures
• Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
• Ability to work flexible shifts, weekends and holidays

Experience

Preferred

1-3 years:

Licenses & Certifications

Required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.