Valet & Guest Service Specialist (Evenings)

Hotel Monteleone; New Orleans (LA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hotel Monteleone is hiring for a Garage Hiker at our Monteleone Parking Garage in New Orleans. You will greet guests, assist with doors, and provide vehicle guidance and information about events and promotions.

The role emphasizes safety and courteous service, requires standing and lifting up to 50 pounds, and involves evenings, weekends, and holidays. Prior parking or hospitality experience is preferred.

Qualifications

• Strong customer service and leadership skills.
• Ability to push, pull, lift and carry objects up to 50 pounds.
• Ability to work evenings, weekends and holidays.
• Ability to communicate clearly in English.

Responsibilities

• Greet arriving and departing guests and assist with opening doors.
• Provide claim check and instruct guests on reclaiming vehicles.
• Park guest vehicles in designated areas safely and efficiently.
• Retrieve vehicles and provide directions and information about property events.
• Complete parking tickets with required details and mark for pre-existing damage.
• Ensure vehicles are parked and retrieved safely and in a timely manner.
• Promote courteous guest service and resolve issues.
• Perform other duties as assigned.

Skills

Customer Service

Leadership

Education

High School Diploma or GED

Job description

Hotel Monteleone is hiring for a Garage Hiker at our Monteleone Parking Garage in New Orleans. You will greet guests, assist with doors, and provide vehicle guidance and information about events and promotions.

The role emphasizes safety and courteous service, requires standing and lifting up to 50 pounds, and involves evenings, weekends, and holidays. Prior parking or hospitality experience is preferred.