Valet

Highgate; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Free Life Insurance

401K

PTO/Holiday Pay

Hotel Room Stay Discounts

Discounted Parking

Job summary

Highgate is seeking a Valet at a New Orleans luxury hotel. You will warmly welcome guests, assist with luggage, and park/retrieve guest vehicles at the porte cochere.

Responsibilities include guiding guests, maintaining curb appeal, and ensuring safety and security. The role requires excellent communication, physical stamina, and a clean driver record. On-site role with benefits available.

Qualifications

• High School diploma or equivalent required.
• Must have a valid driver’s license for the applicable state.
• At least two years driving experience preferred.
• Ability to stand during entire shift.
• Must maintain confidentiality of information.

Responsibilities

• Greet guests warmly at hotel entrance.
• Assist guests with luggage to curbside and direct them to front desk or other areas.
• Valet guest cars and retrieve vehicles, ensuring keys are safe and secure.
• Assist guests with directions and information about the property.
• Maintain porte cochere cleanliness and monitor traffic.
• Diplomatically handle guest requests and complaints.
• Ensure safety/security procedures are followed and reported as needed.

Skills

Customer service

Driving

Communication skills

Physical stamina

Education

High School Diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything.

Overview

Primary responsibility is to ensure that all guests are warmly welcomed upon their arrival at the entrance of the Hotel. The Valet assures a quality arrival and departure experience at the door including assistance with luggage, parking and retrieving cars, and accommodating guests during their stay in an attentive, courteous and efficient manner.

Responsibilities

• Properly stand at attention at the hotel entrance.
• Open doors greeting guest with smile and friendly comment as they enter and exit the hotel.
• Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner. Assist guests with luggage to the curbside and direct them to front desk or other areas as required.
• Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Each vehicle will be clearly tagged.
• Assist guest with directions and information of property as required.
• Assist departing guest with transportation as requested.
• Retrieve valet vehicles in an efficient manner. Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required.
• Assist Door Attendant in monitoring traffic in the porte cochere.
• Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area.
• Perform duties as required in the related positions of the department and Door Attendant. Familiar with all procedures of these positions.
• Diplomatically handle or refer guest request and complaints.
• Ensure any safety or security related procedures are implemented and any possible situation is immediately reported.

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• At least two years driving experience preferred
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Benefits

• Medical/Dental/Vision
• Free Life Insurance
• 401K
• PTO/Holiday Pay
• Hotel Room Stay Discounts
• Discounted Parking

Posting Date

9/29/2026