Valet Attendant

Sage Hospitality Group; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with company matching

Discounted room rates

Employee assistance program

Hotel and restaurant discounts

Employee referral bonus up to $1,000

Fun work environment

Corporate discounts on home insurance,

Community oriented

Job summary

Hotel de la Poste in New Orleans’ French Quarter is seeking a friendly valet to greet guests, assist with luggage, park vehicles, and provide directions to the registration desk.

Qualifications include a high school diploma, fluent English, a valid driver’s license, and knowledge of local venues. The role requires safe driving of both automatic and manual cars and courteous, professional service throughout shifts. Join a vibrant team in a historic setting with opportunities for growth.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

Skills

Customer service

English fluency

Driver's license

Education

High School diploma or equivalent

Job description

Working at Hotel de la Poste in the heart of New Orleans’ vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city.

Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans—where history, music, and cuisine converge.

As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class.

Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

Other Responsibilities

• All other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see objects and people up close and at a distance.
• Must be able to grasp handles, carry bundles and lift packages.
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

• Eligible to participate in the Company’s 401(k) program with employer matching
• Discounted Room Rates for Marriott & Sage Properties
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• Fun & Exciting Work Environment
• Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more
• Community-Oriented.