Garage Door Services GM - Operations & Growth Leader

Guild Garage Group - LinkedIn; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health, Dental, Vision

PTO & Paid Holidays

401(k) with match

Employer-paid Life, LTD & STD

Job summary

Tip Top Garage Doors in Charlotte, NC seeks a General Manager to lead service and installation operations, manage dispatch and scheduling, and drive profitability while ensuring exceptional customer experiences.

The role emphasizes leadership, budgeting, safety, and team development, with a focus on strong financial results and growth within a leading residential services organization.

Qualifications

• Experience leading home services operations.
• Knowledge of residential/ commercial garage doors.
• Experience with ServiceTitan strongly preferred.
• Strong financial & data analysis skills.

Responsibilities

• Lead service & installation operations.
• Manage dispatch, scheduling, and technician performance.
• Oversee inventory, fleet maintenance, and operational reporting.
• Partner with Sales to drive revenue and margin.
• Maintain OSHA compliance and safety training.
• Resolve customer concerns and uphold quality standards.
• Assist with hiring, onboarding, and team development.

Skills

Operations leadership

Financial analysis

Communication skills

Leadership abilities

Tools

ServiceTitan

Job description

Tip Top Garage Doors in Charlotte, NC seeks a General Manager to lead service and installation operations, manage dispatch and scheduling, and drive profitability while ensuring exceptional customer experiences.

The role emphasizes leadership, budgeting, safety, and team development, with a focus on strong financial results and growth within a leading residential services organization.