General Manager

Guild Garage Group; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

PTO & Paid Holidays

401(k) with match

Employer-paid Life, LTD & STD

Growth opportunities within a leading…

Job summary

Guild Garage Group LLC is seeking a driven General Manager in Charlotte, NC to lead our service and installation teams. This leadership role oversees daily operations, field performance, scheduling, inventory, safety, and profitability to deliver exceptional customer experiences and strong financial results.

The role requires hands-on leadership, strong financial and data analysis ability, and excellent communication.

Qualifications

• Knowledge of residential & commercial garage doors.
• Experience with ServiceTitan strongly preferred.
• Strong financial & data analysis skills.
• Excellent communication and leadership abilities.
• Valid Driver’s License.

Responsibilities

• Lead service & installation operations.
• Manage dispatch, scheduling, and technician performance.
• Oversee inventory, fleet maintenance, and operational reporting.
• Partner with Sales to drive revenue and margin.
• Maintain OSHA compliance and safety training.
• Resolve customer concerns and uphold quality standards.
• Assist with hiring, onboarding, and team development.

Skills

Leadership

Financial analysis

Data analysis

Communication

Valid driver’s license

ServiceTitan

Tools

ServiceTitan

Job description

$110,000–$150,000 | Full Benefits | Leadership Role

Tip Top Garage Doors is seeking a driven, hands-onGeneral Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.

What You’ll Do

Lead service & installation operations

Manage dispatch, scheduling, and technician performance

Oversee inventory, fleet maintenance, and operational reporting

Partner with Sales to drive revenue and margin

Maintain OSHA compliance and safety training

Resolve customer concerns and uphold quality standards

Assist with hiring, onboarding, and team development

What You Bring

Knowledge of residential & commercial garage doors

Experience with ServiceTitan strongly preferred

Strong financial & data analysis skills

Excellent communication and leadership abilities

Valid Driver’s License

What We Offer

PTO & Paid Holidays

401(k) with match

Employer-paid Life, LTD & STD

Growth opportunities within a leading residential services organization

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$110,000 - $150,000 USD

As set forth in Guild Garage Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.