Gaming Retail Lead — Guest Experience & Store Ops

GameStop Corp.; Sevierville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Vision insurance

Job summary

GameStop in Sevierville, TN is seeking a dedicated Retail Keyholder to support store leadership, provide exceptional guest service, and help drive daily sales in a dynamic gaming environment.

As a key team member, you’ll greet customers, assist with transactions, promote loyalty programs, help with inventory, and ensure the store remains welcoming and well-organized. This role requires reliability, strong communication, and a passion for gaming.

Qualifications

• Minimum 1 year of retail sales or guest service experience.
• Ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Provide best-in-class guest service and greet guests.
• Assist with POS transactions and returns.
• Promote loyalty programs and promotions.
• Maintain a clean, organized store and stock levels.
• Support store management to meet sales goals and complete admin tasks.

Skills

Guest service

Communication skills

English proficiency

Teamwork

Basic math

Education

High school diploma or equivalent

Job description

GameStop in Sevierville, TN is seeking a dedicated Retail Keyholder to support store leadership, provide exceptional guest service, and help drive daily sales in a dynamic gaming environment.

As a key team member, you’ll greet customers, assist with transactions, promote loyalty programs, help with inventory, and ensure the store remains welcoming and well-organized. This role requires reliability, strong communication, and a passion for gaming.