Gaming Retail Lead: Guest Experience & Ops

GameStop; Johnson City (TN); On-site; USD 13,776 - 18,597; Full time

Benefits offered by this job

401(k) participation

Paid time off

Dental, vision, and health insurance

Job summary

GameStop is hiring a Retail Keyholder in Johnson City, TN. The role involves assisting with store management, providing exceptional customer service, and maintaining a clean shopping environment. Applicants should be at least 18 years old, possess a high school diploma, and have some retail experience. The position offers a compensation range of $10.00-13.50/hour and is eligible for benefits including 401(k), paid time off, and health insurance.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and assist guests with video gaming needs.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.
• Address guest comments or questions promptly and courteously.
• Promote GameStop's unique guest benefits such as reservations and loyalty programs.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is hiring a Retail Keyholder in Johnson City, TN. The role involves assisting with store management, providing exceptional customer service, and maintaining a clean shopping environment. Applicants should be at least 18 years old, possess a high school diploma, and have some retail experience. The position offers a compensation range of $10.00-13.50/hour and is eligible for benefits including 401(k), paid time off, and health insurance.