Gaming Retail Keyholder: Guest Experience Lead

GameStop; Dickson (TN); On-site; USD 13,776 - 18,597; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Incentive programs

Job summary

GameStop in Dickson, Tennessee seeks a Retail Keyholder to ensure exceptional guest service and operational efficiency. The role involves assisting management, processing transactions, and fostering strong guest relationships. Candidates should have a high school diploma, be at least 18 years old, and have retail or guest service experience. Knowledge of video games is preferred. Full-time positions offer benefits including health insurance and 401(k).

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop's guest benefits and assist guests with their needs.
• Safeguard company assets and control inventory.
• Supervise and delegate tasks to Sales Associates.

Skills

Exceptional guest service skills

Bilingual English/Spanish skills

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop in Dickson, Tennessee seeks a Retail Keyholder to ensure exceptional guest service and operational efficiency. The role involves assisting management, processing transactions, and fostering strong guest relationships. Candidates should have a high school diploma, be at least 18 years old, and have retail or guest service experience. Knowledge of video games is preferred. Full-time positions offer benefits including health insurance and 401(k).