Gaming Retail Keyholder: Guest Experience Lead

GameStop; Clarksville (TN); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Dental

Vision

Bonus potential

Job summary

GameStop in Clarksville, TN is seeking a Retail Keyholder to assist store management in daily operations and deliver outstanding guest service. You will greet guests, process purchases and returns via the POS system, and help maintain a clean, organized shopping environment while promoting promotions and loyalty programs.

This role requires at least 1 year in retail or customer service, ability to stand for long periods, and willingness to work evenings, weekends, and holidays.

Qualifications

• Exceptional guest service skills.
• Clear verbal and written communication with listening skills.
• Ability to work in a fast-paced environment.
• Stand/walk for long periods and handle cash transactions.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Process guest purchases and returns via POS accurately.
• Promote loyalty programs and promotions to drive sales.
• Maintain clean, organized store and assist with inventory control.
• Support store management and supervise Sales Associates in manager's absence.

Skills

Exceptional guest service

Communication skills

English fluency

Teamwork

Problem-solving

Education

High school diploma or equivalent

Tools

POS system

Job description

GameStop in Clarksville, TN is seeking a Retail Keyholder to assist store management in daily operations and deliver outstanding guest service. You will greet guests, process purchases and returns via the POS system, and help maintain a clean, organized shopping environment while promoting promotions and loyalty programs.

This role requires at least 1 year in retail or customer service, ability to stand for long periods, and willingness to work evenings, weekends, and holidays.