Gaming Ops & Deployment Specialist

AGS LLC; Duluth (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

AGS LLC in Georgia seeks a meticulous Technical Operations Specialist to support online operations, focusing on game deployment, environment configuration, and Level 1 operational support for interactive gaming products. You will configure deployments across environments, manage back-office parameters, test releases, and coordinate with DevOps, Engineering and account managers.

Strong communication and cross-functional collaboration are essential.

Qualifications

• Experience in configuration-based systems used for game deployment and operational workflows.
• Prior iGaming or gaming industry support experience preferred.
• Excellent written and verbal English communication skills.
• Ability to coordinate with cross-functional stakeholders across engineering, product and ops.

Responsibilities

• Configure and deploy games across multiple environments.
• Test game releases and ensure correct environment mapping.
• Coordinate release schedules with internal teams and operators.
• Liaise with DevOps and Engineering to track issues.
• Provide Level 1 operational support and triage inquiries.
• Document deployment timelines and issues in Jira/Confluence.

Skills

Configuration-based systems

iGaming support experience

English communication

Stakeholder coordination

Multi-deployment management

Tools

Jira

Confluence

SQL

Job description

AGS LLC in Georgia seeks a meticulous Technical Operations Specialist to support online operations, focusing on game deployment, environment configuration, and Level 1 operational support for interactive gaming products. You will configure deployments across environments, manage back-office parameters, test releases, and coordinate with DevOps, Engineering and account managers.

Strong communication and cross-functional collaboration are essential.