Gaming Operations Shift Supervisor

Colonial-Downs-; Richmond (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

Colonial Downs Group LLC in Virginia is seeking a Shift Manager of Games to assist with day-to-day operations of the gaming department, ensuring compliance and profitability.

The role manages staff, supervises payroll processes, and coordinates with other departments while upholding Virginia Racing Commission rules.

Salary is $55,000 per year and requires a high school diploma and 2+ years in supervision; valid racing license is required.

Qualifications

• High school diploma or equivalent.
• 2+ years in a supervisory role in a high-volume environment.
• Must obtain and maintain a valid racing license.

Responsibilities

• Assist in hiring, training, and supervising gaming staff.
• Plan workloads, assign staff, coach and evaluate performance.
• Oversee payroll and payroll records.
• Ensure compliance with Virginia Racing Commission rules.
• Maintain HHR machines and troubleshoot payouts.
• Coordinate with other departments for guest service.
• Ensure accurate jackpot transactions and proper internal controls.
• Complete reports and projects for Gaming Operations.

Skills

Verbal & written communication

Guest service

Interpersonal skills

Money handling

Stress management

Regulatory compliance

Education

High school diploma or equivalent

Job description

Colonial Downs Group LLC in Virginia is seeking a Shift Manager of Games to assist with day-to-day operations of the gaming department, ensuring compliance and profitability.

The role manages staff, supervises payroll processes, and coordinates with other departments while upholding Virginia Racing Commission rules.

Salary is $55,000 per year and requires a high school diploma and 2+ years in supervision; valid racing license is required.