Gaming Floor Lead - Team Coach & Operations Champion

Evolution Gaming Limited; Grand Rapids (MI); On-site; USD 48,000 - 60,000; Full time

Job summary

A leading gaming company seeks a Floor Supervisor to oversee gaming floor operations in Grand Rapids, Michigan. The role includes monitoring team performance, coaching staff, and ensuring smooth operations during shifts. Ideal candidates should be technically proficient, organized, and flexible with work hours. You will be responsible for managing employee relations and cross departmental cooperation. Join a dynamic team in an exciting environment!

Qualifications

• Experience in monitoring team performance and ensuring KPIs are met.
• Strong ability to manage, supervise, and coach a team.
• Proficient with internal systems like JIRA and others.

Responsibilities

• Oversee gaming floor operations during shifts.
• Provide supervisory support to team members.
• Manage employee relations including disciplinary cases.
• Establish and maintain cross departmental cooperation.

Skills

Monitoring team performance

Coaching and motivating team

Time and attendance maintenance

Technically proficient

High level of organization

Ability to work flexible hours

Tools

JIRA

TTS

WIKI

Evo Desk

NEVOS

Job description

A leading gaming company seeks a Floor Supervisor to oversee gaming floor operations in Grand Rapids, Michigan. The role includes monitoring team performance, coaching staff, and ensuring smooth operations during shifts. Ideal candidates should be technically proficient, organized, and flexible with work hours. You will be responsible for managing employee relations and cross departmental cooperation. Join a dynamic team in an exciting environment!